At a Glance
- Tasks: Lead and inspire teams while ensuring perfect burgers and fries are served.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Other info: Flexible work across multiple locations with excellent career growth potential.
- Why this job: Be a brand ambassador and make a real impact in a fun environment.
- Qualifications: Hands-on leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- Leading from the front, being hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales whilst controlling costs
- Ensuring your store runs smoothly on the day-to-day operations and thinking about long-term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Driving the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Bench General Manager in Boston employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values our employees and their growth. As a Bench General Manager, you will enjoy a vibrant work culture that encourages leadership and teamwork, alongside competitive benefits such as a 20% bonus scheme, generous holiday allowance, and opportunities for career advancement. With locations in St Albans, Hemel Hempstead, and Stevenage, you will be part of a dynamic team dedicated to delivering exceptional customer service while having fun and enjoying perks like free meals during shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager in Boston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of Five Guys. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! We want to see your enthusiasm for burgers and fries, so let your passion shine through. Share stories about your leadership experiences and how you’ve inspired teams in the past. Remember, we’re looking for brand ambassadors!
✨Tip Number 3
Be flexible and ready to jump in! As a Bench General Manager, you’ll need to adapt quickly to different store environments. Highlight your ability to lead from the front and work shoulder to shoulder with the crew. This hands-on approach is key to showing you’re the right fit for our culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family. Don’t forget to tailor your application to highlight your customer service skills and leadership experience!
We think you need these skills to ace Bench General Manager in Boston
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Specific About Your Achievements:Don’t just list your responsibilities; tell us about your achievements! Use numbers and specific examples to demonstrate how you’ve driven sales or improved customer satisfaction in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to fresh ingredients and excellent customer service. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you can bring out the best in your crew while maintaining a fun working environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to day-to-day operations, such as handling customer complaints or managing staff shortages. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future plans, team dynamics, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
