At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and exceptional customer service.
- Company: Join the iconic Five Guys family, known for quality and a fun work environment.
- Benefits: Enjoy competitive bonuses, free meals, 33 days holiday, and private medical care.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Be a brand ambassador and make a real impact in a thriving restaurant.
- Qualifications: 2+ years of General Management experience in hospitality or QSR required.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results.
This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
REWARDS- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline
- Responsible for managing any HR issues while also being able to reward and recognise when needed
- Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- You have a history of developing managers, planning succession, and creating a strong talent pipeline.
- You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Showroom in Birmingham employer: Five Guys UK
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a General Manager, you'll enjoy competitive rewards including a quarterly bonus scheme, generous holiday allowance, and opportunities for career advancement within our expanding family business. With a focus on employee wellbeing and development, we ensure that our team members are supported both professionally and personally, making Five Guys a fantastic place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Showroom in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with high-volume environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired and developed your teams. This will demonstrate that you're not just about managing operations but also about nurturing talent.
✨Tip Number 3
Be ready for the unexpected! Prepare for on-the-spot interviews by brushing up on your knowledge of P&L management and operational excellence. You never know when an opportunity might pop up, so being prepared can set you apart from the competition.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining the Five Guys family. It shows initiative and enthusiasm, which are key traits we look for in our General Managers.
We think you need these skills to ace General Manager - Showroom in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love burgers and fries, and how that passion translates into excellent customer service and team leadership.
Tailor Your CV:Make sure your CV is tailored to the General Manager position. Highlight your experience in high-volume hospitality or QSR environments, and don’t forget to mention any financial expertise you have. We love seeing how you've driven sales and managed budgets!
Be Specific:In your cover letter, be specific about your achievements. Instead of saying you improved sales, tell us by how much! Numbers and examples help us understand the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to join our team!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Five Guys' philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, motivating, and resolving conflicts. Be ready to discuss specific situations where your leadership made a difference.
✨Financial Savvy is Key
Since financial expertise is crucial for this role, brush up on your P&L management skills. Be prepared to discuss how you've driven sales and managed budgets in previous positions. Highlight any strategies you've implemented that improved profitability without sacrificing quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service. Think of instances where you went above and beyond for customers or improved service standards in your previous roles. Share these stories to demonstrate your commitment to delivering an excellent dining experience.
