At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and exceptional customer service.
- Company: Join the iconic Five Guys family, known for quality and fresh ingredients since 1986.
- Benefits: Enjoy a competitive salary, bonuses, free meals, and 33 days paid holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR required.
The predicted salary is between 35000 - 45000 € per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
REWARDS- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline
- Responsible for managing any HR issues while also being able to reward and recognise when needed
- Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- You have a history of developing managers, planning succession, and creating a strong talent pipeline.
- You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager - Food Brand in Birmingham employer: Five Guys UK
Five Guys is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where every General Manager is empowered to lead and inspire their crew. With competitive benefits such as a quarterly bonus scheme, generous holiday allowance, and opportunities for career advancement, employees can thrive in a supportive environment that values hard work and dedication. Located in a dynamic hospitality sector, Five Guys fosters a sense of community through social events and employee perks, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Food Brand in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with QSR environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired and developed your teams in previous roles. This will highlight your fit for the General Manager position.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Five Guys locations you're interested in. Express your passion for their brand and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep it casual but professional during interviews. Be yourself, and let your personality shine through while discussing your experience. Remember, they want someone who fits into their culture as much as they want a skilled manager.
We think you need these skills to ace General Manager - Food Brand in Birmingham
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best burgers and fries experience to our customers.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Specific About Your Experience:Don’t just say you have management experience; give us the details! Talk about your P&L ownership, budget management, and any successes you've had in driving sales. The more specific you are, the better we can see how you fit into our Five Guys family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Five Guys' philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlighting these skills will demonstrate that you can handle the responsibilities of the role.
✨Financial Savvy is Key
Since the role involves P&L ownership, brush up on your financial management skills. Be ready to discuss how you've driven sales, managed budgets, and controlled costs in previous positions. Use specific numbers and outcomes to illustrate your success.
✨Emphasise Customer Service Excellence
Five Guys prides itself on customer service, so be prepared to talk about how you've ensured high levels of customer satisfaction in your previous roles. Share stories that highlight your commitment to delivering an excellent dining experience and how you’ve trained your team to do the same.
