At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join the family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy a competitive salary, bonuses, free meals, and 33 days paid holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: 2+ years of General Management experience in hospitality or QSR.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
REWARDS
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER, YOU'LL BE RESPONSIBLE FOR
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline
- Responsible for managing any HR issues while also being able to reward and recognise when needed
WHAT YOU BRING TO THE TABLE
- Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- You have a history of developing managers, planning succession, and creating a strong talent pipeline.
- You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager Food & Beverage in Birmingham employer: Five Guys UK
Five Guys is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where leadership and collaboration thrive. With competitive benefits such as a quarterly bonus scheme, generous holiday allowance, and opportunities for career advancement, employees are empowered to excel in their roles while enjoying a supportive environment. Located in a dynamic setting, our General Managers play a crucial role in maintaining our commitment to quality and customer service, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Food & Beverage in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry. Attend local events or join online groups where you can meet people who might know about openings at places like Five Guys.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for burgers and customer service shine through. Be yourself and share your experiences that align with our 'perfect and serve' philosophy.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a busy restaurant. We want to see your leadership skills in action, so have some examples ready to go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family!
We think you need these skills to ace General Manager Food & Beverage in Birmingham
Some tips for your application 🫡
Show Your Passion for Food & Service:When writing your application, let your love for food and customer service shine through. We want to see how you connect with our philosophy of serving perfect burgers and fries, so share any relevant experiences that highlight your passion!
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've inspired and developed teams in the past, and how you plan to do the same with us at Five Guys.
Be Specific About Your Experience:We’re looking for someone with solid experience in high-volume hospitality or QSR environments. Be specific about your past roles, responsibilities, and achievements, especially when it comes to managing budgets and driving sales.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Five Guys' philosophy and operations. Familiarise yourself with their menu, values, and what makes them stand out in the burger industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, development, and creating a positive work environment. Be ready to discuss specific challenges you faced and how you overcame them.
✨Financial Savvy is Key
Since financial expertise is crucial for this role, brush up on your P&L management skills. Be prepared to discuss how you've driven sales and managed budgets in previous positions. Highlight any successful strategies you've implemented to maximise profitability without compromising quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on delivering top-notch customer service. Think of instances where you went above and beyond for customers or improved service standards in your previous roles. Sharing these stories will demonstrate your commitment to maintaining high service levels.
