At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and exceptional customer service.
- Company: Join the iconic Five Guys family, known for quality and a fun work environment.
- Benefits: Enjoy competitive pay, bonuses, free food, and 33 days of holiday.
- Other info: Great career growth opportunities and access to wellbeing support.
- Why this job: Be a brand ambassador and make a real impact in a thriving restaurant.
- Qualifications: 2+ years of General Management experience in hospitality or QSR.
The predicted salary is between 35000 - 45000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction.
REWARDS- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Your people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area
- Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline
- Responsible for managing any HR issues while also being able to reward and recognise when needed
- Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment.
- Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality.
- You have a history of developing managers, planning succession, and creating a strong talent pipeline.
- You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business.
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
General Manager (Food) in Birmingham employer: Five Guys UK
Five Guys is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where passion for quality food meets outstanding customer service. With competitive benefits such as a quarterly bonus scheme, generous holiday allowance, and opportunities for career advancement, employees are encouraged to thrive both personally and professionally in a supportive environment. Located in a dynamic setting, our General Managers play a pivotal role in shaping the restaurant experience while enjoying perks like free meals and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Food) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with QSR. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've inspired and developed your teams in previous roles. This will highlight your fit for the General Manager position.
✨Tip Number 3
Be ready to demonstrate your financial expertise! Brush up on your P&L knowledge and be prepared to discuss how you've maximised profitability while maintaining quality. This is key for a role like General Manager at Five Guys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Five Guys family. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager (Food) in Birmingham
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best burgers and fries experience to our customers.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Specific About Your Experience:Don’t just list your past jobs; dive into the details! Talk about your P&L ownership, budget management, and any successes you've had in driving sales. We’re looking for someone who can hit the ground running, so specifics are key.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers Inside Out
Before the interview, make sure you’re well-versed in the Five Guys menu and their commitment to quality. Familiarise yourself with their philosophy of 'perfect and serve' and be ready to discuss how you can uphold these standards in your role as General Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Think about times when you inspired your crew or resolved conflicts. This will demonstrate your ability to manage and motivate staff effectively, which is crucial for this role.
✨Financial Savvy is Key
Brush up on your financial management skills, especially around P&L ownership. Be prepared to discuss how you've driven sales and managed budgets in previous roles. Highlight specific strategies you've used to maximise profitability without compromising quality.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service, so come armed with examples of how you've gone above and beyond for customers in the past. Discuss how you plan to maintain high service standards and create a welcoming atmosphere in the restaurant.
