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- Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of paid holiday.
- Why this job: Grow your career in a fun environment where your leadership makes a real impact.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Opportunities for career advancement and a supportive team culture await you!
The predicted salary is between 36000 - 60000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities, and provides an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching, and direction. They bring our values to life for their team and our customers.
REWARDS- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- Leading from the front, being hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales whilst controlling costs
- Ensuring your store runs smoothly on a day-to-day basis and thinking about long-term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Driving the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
Your next step could be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Deputy General Manager in Birmingham employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Five Guys' values and mission. Show us that you’re not just about burgers and fries, but that you genuinely care about creating a fantastic work environment and delivering top-notch customer service.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you've inspired and developed your team. Think of specific examples where you’ve driven results or improved customer satisfaction – this is your chance to shine!
✨Tip Number 3
Be hands-on in your approach! As a Deputy General Manager, we expect you to jump in and work alongside your crew. Share your willingness to get stuck in during the interview – it shows you’re ready to lead by example.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re interested in growing with Five Guys by asking about development opportunities and how we support our managers. It’s a great way to demonstrate your ambition and commitment to a long-term career with us.
We think you need these skills to ace Deputy General Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills: As a Deputy General Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and developed your team in previous roles – we love to see that!
Be Authentic and Personable: We value integrity and a family-like atmosphere, so don’t be afraid to let your personality come through in your application. Write as if you’re chatting with us over a burger – keep it friendly and genuine!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Burgers and Fries
Before the interview, make sure you’re well-versed in the Five Guys menu and their commitment to quality. Familiarise yourself with their philosophy of using fresh ingredients and how that translates into customer satisfaction. This shows your genuine interest in the brand and its values.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can inspire and develop your team at Five Guys.
✨Understand the P&L
Since you'll be responsible for the store's profitability, brush up on your financial knowledge. Be prepared to discuss how you would manage costs while driving sales. Showing that you understand the importance of P&L will set you apart as a candidate who can contribute to the business’s success.
✨Emphasise Customer Service Excellence
Five Guys prides itself on delivering top-notch customer service. Think of specific instances where you went above and beyond for customers in previous roles. Highlighting your commitment to creating a positive dining experience will resonate well with the interviewers.