At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Great opportunities for career growth and personal development await you!
- Why this job: Make a real impact while developing your career in a fun, energetic environment.
- Qualifications: 1-2 years of management experience in hospitality or QSR is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR:
- Our people - Shift Managers and Crew.
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans.
- Spotting potential and developing your team to ensure there is a strong talent pipeline.
Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Assistant Manager Restaurant in Birmingham employer: Five Guys UK
As an Assistant Manager at our burger restaurant, you'll be part of a vibrant team that values leadership and personal growth in a fast-paced environment. We offer a range of benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement, all while enjoying free meals during your shifts. Our supportive work culture encourages you to inspire your team and deliver exceptional customer experiences, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Restaurant in Birmingham
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with their menu, values, and what makes them tick. This way, when you chat with the hiring team, you can show off your passion and understanding of their unique approach to burgers and fries.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips about the company culture and what it takes to succeed as an Assistant Manager. Plus, a friendly face can make all the difference during interviews!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in the restaurant, like dealing with customer complaints or motivating your team during a busy shift. Practising these responses will help you feel confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit that application – we can’t wait to meet you!
We think you need these skills to ace Assistant Manager Restaurant in Birmingham
Some tips for your application 🫡
Show Your Passion for Burgers:When you're writing your application, let your love for burgers and great customer service shine through! We want to see that you’re excited about the role and our philosophy of serving perfect burgers and fries.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and coaching teams. We’re looking for someone who can inspire others and create a positive atmosphere, so share examples of how you've done this in the past!
Be Specific About Your Experience:Don’t just say you have management experience; give us the details! Talk about your time in high-volume hospitality or QSR environments, and mention any financial responsibilities you’ve had, like managing P&L or controlling costs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys UK
✨Know the Brand Inside Out
Before your interview, make sure you understand the restaurant's philosophy and values. Familiarise yourself with their menu, especially the burgers and fries, and be ready to discuss how you can contribute to maintaining their high standards of quality and customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed a busy shift. Highlight how you inspired and coached your team to achieve results, as this role heavily relies on strong leadership abilities.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with P&L management and controlling costs. Think of specific instances where you helped improve profitability or manage inventory effectively, as this will show your understanding of the financial responsibilities that come with the role.
✨Emphasise Customer Service Excellence
Prepare to talk about how you handle customer complaints and ensure a delightful dining experience. Share stories that illustrate your commitment to customer satisfaction and how you would uphold the restaurant's reputation for excellent service.
