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- Tasks: Lead and inspire teams to deliver perfect burgers and fries while managing store operations.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Be part of exciting events and competitions while developing your career.
- Why this job: Kickstart your career in a fun environment with growth opportunities and a supportive team.
- Qualifications: Strong leadership skills and experience in managing teams and operations.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Bench General Manager who will be based in the Birmingham Area. It is likely to begin with, you will be City Centre-based in either Bullring, New Street Station or Five Ways until a store becomes available in the City Centre or surrounding areas such as Resorts World, Tamworth or the Fort Shopping Park. The ideal candidate will have use of their own vehicle due to the potential of having a store outside of the city centre.
In addition, you will need to have a strong track record of developing people, KPIs, P&L, along with experience with working with a large team managing the FOH & BOH.
While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors, ensuring we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.
REWARDS- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- Leading from the front, being hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales whilst controlling costs
- Ensuring your store runs smoothly on the day-to-day operations and thinking about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Driving the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Bench General Manager employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bench General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at Five Guys. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've developed teams and driven results in previous roles. They want to see that you can inspire and lead a crew just like they do at Five Guys.
✨Tip Number 3
Be ready for a hands-on interview! If you get called in, expect to demonstrate your ability to jump in and work alongside the team. Show them you’re not just about managing from the sidelines but are willing to roll up your sleeves and get involved.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Five Guys family. Don’t miss out on this opportunity!
We think you need these skills to ace Bench General Manager
Some tips for your application 🫡
Show Your Passion for Burgers & Fries: When writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for a job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills: As a Bench General Manager, you'll be leading a team, so make sure to showcase your experience in developing people and managing teams. Share specific examples of how you've inspired and coached others in previous roles.
Be Clear About Your Experience with KPIs and P&L: We’re keen on candidates who understand the numbers behind the business. In your application, mention your experience with KPIs and P&L management, and how you've used this knowledge to drive sales and control costs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys UK
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Bench General Manager role. Familiarise yourself with the company's values, their approach to customer service, and how they manage their P&L. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in developing teams and managing large groups. Prepare specific examples of how you've inspired and coached your team in previous roles. Highlighting your hands-on leadership style will resonate well with the interviewers.
✨Demonstrate Your Passion for Food
Since this role is all about perfect burgers and fries, express your enthusiasm for the food industry. Share any relevant experiences or ideas you have about improving customer service and operational efficiency in a restaurant setting.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, opportunities for growth, or how they measure success in the role. It shows that you're engaged and thinking about your future with them.