At a Glance
- Tasks: Lead a dynamic team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant known for quality and fresh ingredients since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days paid holiday.
- Other info: Flexible shifts, social events, and opportunities for career advancement await you!
- Why this job: Be part of a fun, energetic environment where you can grow your career.
- Qualifications: 1 year of management experience in a fast-paced hospitality setting is preferred.
The predicted salary is between 25000 - 30000 £ per year.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Our people - Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment.
- Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush
- Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager.
Locations
Shift Manager - Warehouse in Basildon, Essex employer: Five Guys UK
At Five Guys, we pride ourselves on our vibrant work culture that values teamwork, leadership, and personal growth. As a Shift Manager in our bustling restaurant, you'll enjoy competitive benefits including an achievable bonus scheme, generous paid holidays, and free meals during your shifts, all while being part of a family-run business that has been dedicated to quality since 1986. With ample opportunities for career advancement and a supportive environment, Five Guys is the perfect place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Warehouse in Basildon, Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've successfully led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your fit for the Shift Manager role.
✨Tip Number 3
Show your passion for customer service! Five Guys is all about delivering an amazing experience. Be prepared to discuss how you would handle customer complaints and ensure every guest leaves happy. This will highlight your commitment to their 'perfect and serve' philosophy.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after your application – a little persistence can go a long way!
We think you need these skills to ace Shift Manager - Warehouse in Basildon, Essex
Some tips for your application 🫡
Show Your Passion for Perfection:When you're writing your application, let your love for quality shine through! Mention how you appreciate the 'perfect and serve' philosophy and how you can contribute to maintaining those high standards in our restaurant.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to showcase your management experience. Share specific examples of how you've motivated and coached your crew in previous roles to keep the energy high during busy shifts.
Be Honest About Your Experience:If you've dealt with complaints or tricky situations before, don’t shy away from mentioning them! We value open and honest communication, so share how you handled challenges and ensured customer satisfaction.
Apply Through Our Website:We want to hear from you directly! Make sure to submit your application through our website for the best chance of getting noticed. It’s the easiest way for us to connect and start the conversation about your future with Five Guys.
How to prepare for a job interview at Five Guys UK
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and customer satisfaction, as this will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled a busy shift. Highlight how you motivated your crew and ensured operational excellence during peak times.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with customer complaints or managing crew breaks. Think of scenarios from your previous roles and how you resolved them, showcasing your problem-solving skills and ability to maintain a positive atmosphere.
✨Show Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and working in a fast-paced environment. Share why you love providing excellent customer service and how you plan to ensure every customer leaves happier than when they arrived. This passion can set you apart from other candidates.
