At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant known for fresh ingredients and a fun work environment since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing support.
- Other info: Participate in social events and enjoy employee discounts while developing your career.
- Why this job: Grow your career in a vibrant culture with opportunities for advancement and team competitions.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR
- Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Always leading with our values
- Spotting potential and developing your team to ensure there is a strong talent pipeline
WHAT YOU BRING TO THE TABLE
- Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
- Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
- Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
- Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent.
- Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
- Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
- Five Guys isn't just a job - it can be a career!
Assistant Manager in Cheshire employer: Five Guys UK
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family business that values our employees and their growth. As a Shift Manager, you'll enjoy a vibrant work culture with opportunities for development, competitive rewards, and a supportive environment where your leadership can shine. With perks like free meals, social events, and a commitment to employee wellbeing, Five Guys is an excellent employer for those looking to build a meaningful career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cheshire
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you inspired or coached others, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Research common challenges faced in the restaurant industry, particularly in fast-paced environments like Five Guys. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Five Guys if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Assistant Manager in Cheshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any previous roles where you managed teams or improved sales, as these are key aspects of the Assistant Manager position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific values of Five Guys that resonate with you, such as their commitment to quality and customer satisfaction.
Showcase Leadership Skills:In your application, provide examples of how you've successfully led teams in the past. Highlight your ability to inspire and coach others, as well as any achievements in improving team performance or customer experiences.
Research the Company Culture:Familiarise yourself with Five Guys' values and culture. Use this knowledge to demonstrate how you align with their philosophy in your application, showing that you're not just a fit for the role, but also for the company.
How to prepare for a job interview at Five Guys UK
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and how you appreciate quality ingredients, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and coach others, as this is crucial for the Assistant Manager role.
✨Understand Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is key to delivering an excellent experience at Five Guys.
✨Familiarise Yourself with the Company Values
Research and understand Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to explain how you embody these values in your work and how they resonate with you.
