At a Glance
- Tasks: Assist customers, promote store events, and resolve concerns while maintaining a fun shopping atmosphere.
- Company: Five Below is a vibrant retail company offering trendy products at unbeatable prices.
- Benefits: Enjoy flexible schedules, health coverage, and a supportive work environment with awesome perks.
- Why this job: Join a dynamic team where your energy and ideas can shine in a culture that values fun.
- Qualifications: Must be at least 16 years old, good with technology, and able to communicate effectively.
- Other info: Hourly position starting at $15.00 with opportunities for growth and development.
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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities
- Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
- Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
- Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
- Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
- Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
- Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
Qualifications
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Essential Job Functions
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we\’ve got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$15.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below\’s Career Site to verify the posting. fivebelow.com/info/careers
Seniority level
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Seniority level
Internship
Employment type
-
Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Sales Associate-8156 Plymouth, MA 02360 employer: Five Below
Contact Detail:
Five Below Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate-8156 Plymouth, MA 02360
✨Tip Number 1
Familiarise yourself with Five Below's culture and values. Understanding 'The Five Below Way' will help you align your approach during interviews, showcasing how your energy and passion can contribute to their vibrant workplace.
✨Tip Number 2
Practice your customer service skills. Since the role involves engaging with customers, think of examples from your past experiences where you successfully resolved issues or provided excellent service to demonstrate your capabilities.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Five Below values associates who can adapt to various schedules, so highlight your willingness to work evenings, weekends, and even overnight shifts if necessary.
✨Tip Number 4
Show enthusiasm for the products and promotions at Five Below. Research current store events and be ready to share your thoughts on how you would promote them to customers, demonstrating your proactive approach to driving sales.
We think you need these skills to ace Sales Associate-8156 Plymouth, MA 02360
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Sales Associate position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet customer needs and work as part of a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company culture at Five Below. Mention specific examples of how you can contribute to creating a positive shopping experience and achieving store goals.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Five Below
✨Show Your Enthusiasm
Five Below values energy and passion, so make sure to express your excitement about the role. Share why you want to work there and how you can contribute to creating a fun shopping experience.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to assess their needs, provide product knowledge, and resolve any concerns they may have.
✨Familiarise Yourself with Store Promotions
Research current store events and promotions before the interview. Being knowledgeable about what’s happening at Five Below shows your initiative and helps you discuss how you can promote these effectively.
✨Emphasise Team Collaboration
Discuss your experience working in teams and how you can support team goals. Five Below thrives on collaboration, so sharing examples of how you've contributed to a positive work environment will resonate well.