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- Tasks: Be the friendly face for guests, ensuring a warm welcome and a safe environment.
- Company: Join a vibrant team at a leading hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Why this job: Make a real difference in guest experiences while having fun with your team.
- Qualifications: Passion for guest care, professionalism, and great communication skills.
- Other info: Enjoy 28 days holiday, shopping discounts, and free shares!
The predicted salary is between 988 - 1219 £ per month.
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a safe, comfortable and welcoming environment, then this is the job for you.
WHAT YOU'LL DO IN THIS ROLE:
- Be the first point of contact when checking in late arrivals and walk-ins
- You’ll ensure a warm, friendly and genuine welcome
- The role is varied and, depending on your site, may include cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day
- You’ll ensure guest and business safety and security is top priority at all times
- In the event of a fire, evacuating all guests and team from the business safely and quickly
- You’ll answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.
WHAT WE LOOK FOR IN OUR NIGHT PORTERS:
- Passionate about guest care
- A can-do attitude
- Professionalism under pressure
- Great eye for detail
- Enjoys and wants to be an active member of a team
- Excellent verbal communication
- An understanding of what excellent guest service looks like
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline - to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Aylesbury employer: Five Bells - 63258
Contact Detail:
Five Bells - 63258 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in Aylesbury
✨Tip Number 1
Get familiar with the company culture! Before you apply, check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from the team, whether it's at an event or during a casual meet-up, be ready to share why you're passionate about guest care and how you can contribute to their welcoming environment.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s like to work there and might even refer you for the job!
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form and let us know about your passion for creating a great guest experience. We can’t wait to hear from you!
We think you need these skills to ace Hotel Staff in Aylesbury
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV here! Just fill out our quick application form on the website. We want to know about your passion for guest care and what makes you tick.
Show Your Enthusiasm: Let your personality shine through! We’re all about enthusiasm and professionalism, so don’t be shy about sharing why you love creating a welcoming environment for guests.
Be Clear and Concise: When answering questions, keep it straightforward. We appreciate clarity, so make sure your responses are easy to read and get straight to the point.
Double-Check Before Submitting: Before you hit that submit button, give your application a once-over. Make sure everything’s filled out correctly and reflects your best self. We can’t wait to hear from you!
How to prepare for a job interview at Five Bells - 63258
✨Show Your Passion for Guest Care
Make sure to express your enthusiasm for providing excellent guest experiences. Share specific examples of how you've gone above and beyond in previous roles to ensure guests feel welcome and valued.
✨Demonstrate a Can-Do Attitude
During the interview, highlight your ability to handle challenges with a positive mindset. Discuss situations where you’ve tackled problems effectively, especially under pressure, to show that you can maintain professionalism in any scenario.
✨Communicate Clearly and Confidently
Since excellent verbal communication is key in this role, practice articulating your thoughts clearly. Be prepared to answer questions about how you would handle guest complaints or inquiries, showcasing your problem-solving skills.
✨Emphasise Teamwork and Collaboration
Talk about your experience working in teams and how you contribute to a positive team environment. Mention any past experiences where you’ve supported colleagues or worked together to achieve a common goal, as this aligns with the company’s values.
