At a Glance
- Tasks: Lead and develop credit control, manage sales ledger, and ensure timely income collection.
- Company: FitzRoy, a pioneering charity with a supportive culture.
- Benefits: 25 days holiday, pension scheme, healthcare cashback, and ongoing training.
- Other info: Hybrid working with a focus on team support and personal development.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in credit control, strong leadership, and excellent communication skills.
The predicted salary is between 40000 - 40000 £ per year.
We are looking for an experienced and driven Credit Control Manager to lead and develop our credit control function, ensuring the effective management of our sales ledger and the timely collection of income. Salary up to £40,000 per annum, depending on experience.
In this key role, you will take ownership of a portfolio of debtor accounts, overseeing the full invoicing process and ensuring debts are managed in line with agreed targets. You will play a vital role in reducing aged debt, maintaining accurate and up-to-date contract information, and supporting the financial health of the organisation. This role is offered on a hybrid basis, with approximately 2 days per week based in our Petersfield office. Unfortunately, we are unable to offer sponsorship for this vacancy.
Key Responsibilities:- Lead and develop the credit control function to deliver high performance
- Manage the organisation’s sales ledger and ensure timely income collection
- Maintain and monitor a portfolio of debtor accounts
- Raise fee-related invoices accurately and efficiently
- Reduce aged debt and meet collection targets
- Ensure all contract and debtor records are accurate and up to date
- Continuously improve systems, processes, and procedures
- Provide excellent service to internal and external stakeholders
- Proven experience in credit control or accounts receivable management
- Strong leadership and organisational skills
- Excellent attention to detail and accuracy
- Ability to manage multiple priorities and meet deadlines
- Strong communication and stakeholder management skills
- A proactive approach to problem-solving and process improvement
- 25 days annual leave + bank holidays
- Pension scheme with employer contributions
- Life assurance
- Employee Assistance Programme
- Long service awards
- Retail and leisure discounts
- Cycle to work scheme
- Ongoing training, development and career progression opportunities
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do. We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
Benefits:- 25 days holiday rising with service
- Staff recognition scheme
- Leadership development programme
- Healthcare cashback plan and employee assistance programme
- Team bonus scheme (service based roles)
- Pension and life assurance
Credit Control Manager - Petersfield employer: Fitzroy
FitzRoy is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where teamwork and recognition are at the forefront. With a hybrid working model based in Petersfield, employees enjoy generous benefits including 25 days of annual leave, ongoing training opportunities, and a commitment to making a meaningful impact in the lives of those we support. Join us to be part of a dedicated team that values creativity, bravery, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager - Petersfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Control Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since FitzRoy is all about supporting people, think about how your experience aligns with their mission. Show them you’re not just a fit for the role, but for the culture too!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to credit control and leadership. We want you to feel confident and ready to showcase your skills when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Credit Control Manager - Petersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in credit control and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements in previous roles. Did you reduce aged debt or improve processes? We want to hear about it! Numbers and specific examples can really make you stand out.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Fitzroy
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to credit control, such as DSO (Days Sales Outstanding) and aged debt ratios. Being able to discuss these confidently will show that you’re not just familiar with the role but also ready to take ownership of the portfolio.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities, so be prepared to share examples of how you've led teams or improved processes in previous positions. Think about specific challenges you faced and how you motivated your team to achieve targets. This will highlight your proactive approach and ability to manage multiple priorities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to reduce aged debt or handle a difficult debtor. Practising your responses will help you articulate your thought process clearly and demonstrate your strategic thinking.
✨Research FitzRoy’s Values
FitzRoy has a strong commitment to supporting individuals with various needs. Familiarise yourself with their values and think about how your experience aligns with their mission. Showing that you understand and resonate with their ethos will set you apart as a candidate who is not only qualified but also genuinely interested in the organisation.
