Company Description Fitzroy Health is a medically led organization focused on comprehensive assessment, diagnosis, risk stratification, and long-term health strategy. From this clinical foundation, dedicated performance and recovery teams support physical capability, resilience, and sustainable optimization for clients. Physicians, performance coaches, therapists, and psychologists collaborate as a fully integrated system, ensuring interventions are medically informed and performance-driven. The team works closely from strategic oversight through day-to-day delivery to provide deeply personalised care and measurable outcomes for every individual.
Role Description This role is a full-time, on-site role based in central London. This role oversees daily clinic operations, including scheduling, patient flow, and coordination between medical, performance, and therapeutic teams to ensure a seamless client experience. Responsibilities include managing administrative processes, maintaining quality and compliance standards, monitoring performance metrics, and supporting continuous improvement of services. The Practice Manager will handle staff coordination, resource allocation, and vendor relationships, as well as support budgeting, reporting, and implementation of operational policies. This position also plays a key role in fostering a collaborative, inclusive environment and ensuring communication between clients, clinicians, and support staff remains clear and timely.
Qualifications
- Experience in medical or health practice management, clinic administration, or healthcare operations, ideally in a multidisciplinary setting.
- Strong organizational and time-management skills, with the ability to prioritize, coordinate schedules, and manage multiple workflows.
- Proficiency with practice management systems, electronic health records, and general office software (e.g., scheduling tools, spreadsheets, communication platforms).
- Demonstrated leadership and people-management skills, including staff supervision, performance feedback, and team development.
- Excellent communication and interpersonal skills, with the ability to build trust with clinicians, clients, and external partners.
- Knowledge of healthcare compliance, confidentiality standards, and best practices in patient experience and safety.
- Analytical skills for tracking operational metrics, interpreting data, and contributing to strategic planning and process improvement.
- Relevant education such as a bachelor’s degree in healthcare management, business administration, or a related field (or equivalent experience).
- Ability to work on-site in the London Area, United Kingdom, and adapt to a dynamic, high-performance clinical environment.
