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- Tasks: Join our finance team to ensure timely debt payments and manage client relationships.
- Company: Fitzrovia IT is a top-rated managed service provider in the UK, known for its excellent workplace culture.
- Benefits: Enjoy flexible hybrid work, generous leave, health perks, and fun team events.
- Why this job: Be part of a supportive team in a recognized company that values your growth and well-being.
- Qualifications: Experience in credit control and strong customer service skills are essential.
- Other info: Work 30 hours a week with opportunities for training and development.
The predicted salary is between 24000 - 36000 £ per year.
Credit Controller
London – Hybrid working (3 days per week in office)
Part-time – 30 hours per week (4 days)
Fitzrovia IT are a highly accredited and well-established managed service provider, and we are currently looking to expand the finance team.
We are looking for someone to join a team of 4 within the finance department, to provide key assistance to the finance controller and team to ensure that debts are paid in a timely manner.
Fitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being one of the UK’s Top 50 Best Company to work for in Technology, Top 25 Best Small Company to work for in London, and Top 25 Best Small Company to work for in the UK. We are also a Microsoft Solutions Partner and hold an Investors in People Gold Award.
The ideal candidate would be someone that has several years’ experience in credit control, has excellent customer service skills, has the ability to listen and negotiate with customers, is able to build good working relationships with clients and is analytical and has thorough attention to detail.
Key responsibilities include:
- Collecting accounts receivable balances for a range of clients including specific high value clients
- Ensure that debts are paid in a timely manner
- Chase overdue invoices by telephone, email & letter within agreed timescales
- Maintain accurate records of all chasing activity within Twinfield Accounting, Microsoft Excel and Outlook
- Regularly making contact with customers to ensure all relevant debts are managed as necessary
- Handle disputed bills and negotiate to bring payment within the agreed terms
- Working closely with a variety of internal teams and personnel
- Provide accurate advice on billing queries
- Respond promptly and completely to both client and internal enquiries
What we offer:
- Flexible hybrid working environment
- 4 days per week/30 hours
- 22.5 days annual leave (which includes bank holidays)
- After passing probation you receive Vitality at Work Business membership for rewards & health benefits and Gym membership
- Regular department/team nights out and quarterly company wide events, fully paid for by Fitz
- Free breakfast on Wednesdays!
- Training/exams relevant to your role, fully paid for by Fitz.
Credit Controller employer: Fitzrovia IT Limited
Contact Detail:
Fitzrovia IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific software mentioned in the job description, like Twinfield Accounting and Microsoft Excel. Being proficient in these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight your experience in credit control during any networking opportunities or informal conversations. Building relationships is key in this role, so showing that you can connect with others in the industry can be beneficial.
✨Tip Number 3
Prepare for potential interview questions by practicing how you would handle common scenarios in credit control, such as dealing with overdue invoices or negotiating payment terms. This will showcase your analytical skills and customer service abilities.
✨Tip Number 4
Research Fitzrovia IT’s company culture and values. Understanding their commitment to customer service and teamwork will allow you to tailor your discussions and show that you are a great fit for their finance team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and customer service. Use specific examples that demonstrate your ability to manage debts and build relationships with clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your analytical skills and attention to detail.
Showcase Relevant Experience: When detailing your work history, focus on roles where you handled accounts receivable or similar tasks. Include metrics or achievements that showcase your success in managing overdue invoices and negotiating payments.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Fitzrovia IT Limited
✨Showcase Your Credit Control Experience
Be prepared to discuss your previous experience in credit control. Highlight specific examples where you successfully managed accounts receivable and resolved disputes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasize Customer Service Skills
Since excellent customer service is crucial for this position, share instances where you effectively communicated with clients, negotiated payment terms, or built strong relationships. This will show that you can maintain a positive rapport while ensuring timely payments.
✨Demonstrate Attention to Detail
Prepare to discuss how you ensure accuracy in your work, especially when maintaining records and handling billing queries. Mention any tools or methods you use to stay organized and detail-oriented, as this aligns with the analytical skills required for the job.
✨Familiarize Yourself with Relevant Software
Research Twinfield Accounting, Microsoft Excel, and Outlook, as these are key tools for the role. Being able to speak knowledgeably about your experience with these programs will show that you are ready to hit the ground running.
