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- Tasks: Support clients with complex employee relations issues and provide expert advice.
- Company: Dynamic HR consultancy focused on people and business success.
- Benefits: Flexible working, competitive salary, career development, and generous leave.
- Other info: Join a supportive team in a growing, progressive business.
- Why this job: Make a real impact in workplaces while navigating important employee relations challenges.
- Qualifications: Experience in employee relations and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: This is a hybrid role where you'll be based from home with some travel for meetings. Candidates must be based in the South East or South West of England.
Job Type: Full-time or part time (minimum 30 hours per week). We offer a competitive salary package aligned with current market rates for this role. The final offer will reflect your skills, experience, and qualifications, alongside our commitment to internal equity.
A bit about us: We're a full-service HR consultancy that partners with clients to help their people and businesses thrive. Sometimes we act as their in-house HR team, sometimes as an extension of their existing people team — but always as a trusted partner that genuinely cares. People sit at the heart of every business success story. Our job is to help clients create workplaces where those people can do their best work — even when things get tricky.
What you'll be doing: As an Employee Relations Specialist, you'll be the person clients turn to when things get complex or sensitive. You'll bring clarity, fairness and calm confidence to a wide range of ER issues, helping clients navigate situations that really matter. Here's a snapshot of what your day-to-day might include:
- Managing and advising on a range of ER cases — grievances, disciplinaries, bullying, harassment, whistleblowing and more.
- Carrying out investigations that are thorough, balanced and evidence-based.
- Supporting clients through restructures, redundancies, consultation processes and other business change exercises.
- Advising on negotiated exits, supporting without-prejudice conversations and settlement agreement processes.
- Drafting high-quality ER documentation such as invite letters, outcome letters, and investigation reports.
- Developing, reviewing and updating handbooks, policies and employment contracts.
- Helping clients understand risk — what's urgent, what's important and what they need to think about.
It's meaningful, high-impact work — and no two days are the same.
About you: You're an experienced Employee Relations professional who knows your stuff when it comes to employment law, policy development, and complex casework. You bring the perfect mix of technical expertise, commercial awareness, and empathy. You'll need:
- Recent experience as ER/HR/People Partner, HR/People Business Partner, or People Advisor/Partner (where ER formed a core part of the role).
- Strong experience managing complex and various ER casework end-to-end.
- Experience drafting and updating policies, handbooks and employment contracts.
- Experience supporting negotiated exits and settlement agreements.
- Excellent written and verbal communication skills — able to explain the complex simply.
- Highly organised, detail‐oriented, and comfortable managing multiple priorities.
- Skilled in drafting, reviewing, and implementing policies, handbooks, and contracts.
- Confident supporting organisational change projects such as restructures and redundancies.
- Commercially minded and able to balance compliance with practical advice.
- Tech‐savvy and comfortable using Microsoft Office and digital systems.
- Happy to travel occasionally and you hold a full UK driving licence.
Ideally, you'll be CIPD Level 5 qualified (or equivalent), but what really matters to us is that you bring the practical experience and confidence to deliver great ER advice. Experience working in an HR consultancy would be a bonus.
The Perks:
- 25 days' annual leave to start, rising to 27 after one year and 29 after two years, plus bank holidays.
- Career qualifications supported and paid for where relevant with progression and development opportunities.
- Monthly homeworking allowance and all equipment provided.
- Flexible working patterns to make sure you have a good balance between your work and home life.
- Strong internal and external support and a friendly, collaborative team.
- Pension scheme options (including salary sacrifice) and 4% employer pension contributions, with a minimum of 4% employee contributions.
- Life assurance at four times basic salary.
- Shopping discounts platform, flu vaccinations and technology and cycle to work salary sacrifice schemes.
- Enhanced family leave.
- Twice yearly all staff get togethers.
- Access to a 24/7 employee assistance programme for emotional and practical support.
- A range of other health and wellbeing benefits.
- A growing, progressive business with people at its heart.
We really want our workforce to be representative of all sections of society, so we actively encourage applications from people of all backgrounds.
Employee Relations Specialist in West Bromwich employer: Fitzgerald
Contact Detail:
Fitzgerald Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who might know about Employee Relations roles. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your ER knowledge. Think about real-life scenarios where you've handled complex cases and be ready to share those stories. We love hearing about your experiences!
✨Tip Number 3
Don’t forget to showcase your soft skills! As an Employee Relations Specialist, empathy and communication are key. Be sure to highlight these traits during your conversations with potential employers.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We want to see your application directly, so don’t miss out on this opportunity to join our fantastic team.
We think you need these skills to ace Employee Relations Specialist in West Bromwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Specialist role. Highlight your relevant experience in managing ER cases and drafting documentation, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in real situations. Whether it’s handling complex casework or supporting organisational change, we want to see how you’ve made an impact in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read, so make sure your communication skills shine through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Fitzgerald
✨Know Your ER Stuff
Brush up on your knowledge of employment law and the specific ER issues mentioned in the job description. Be ready to discuss your experience with grievances, disciplinaries, and other complex cases. This will show that you’re not just familiar with the theory but have practical insights to share.
✨Showcase Your Communication Skills
As an Employee Relations Specialist, clear communication is key. Prepare examples of how you've effectively communicated complex information in the past. Think about times when you had to explain sensitive topics simply and clearly, as this will demonstrate your ability to handle tricky situations.
✨Be Organised and Detail-Oriented
Since the role involves managing multiple priorities, come prepared with a plan for how you stay organised. You might want to share tools or methods you use to keep track of cases and documentation. This will highlight your ability to juggle various tasks without losing sight of the details.
✨Demonstrate Empathy and Commercial Awareness
Prepare to discuss how you balance empathy with practical advice in your previous roles. Think of examples where you’ve supported clients through difficult changes while also considering the business's needs. This will show that you understand the human side of HR while being commercially minded.