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- Tasks: Coordinate maintenance activities and support technicians to ensure top-notch service.
- Company: Join Fitzgerald Plant Services, a leader in rail and plant maintenance.
- Benefits: Enjoy a competitive salary, supportive team culture, and career growth opportunities.
- Why this job: Make a real impact on operational efficiency and customer satisfaction.
- Qualifications: Experience in service coordination and strong organisational skills required.
- Other info: Be part of a dynamic team with a commitment to safety and quality.
The predicted salary is between 24000 - 36000 £ per year.
At Fitzgerald Plant Services, we take pride in being a trusted leader in rail, plant, and HGV maintenance — delivering quality, reliability, and excellence to every client we serve.
As part of our continued growth, we are expanding our Key Accounts Department, which plays a crucial role in ensuring that fleets are maintained to the highest standards of safety, compliance, and performance. We are now looking for a dedicated and organised Service Co-ordinator to join our team in Cwmbran. You will be instrumental in planning and coordinating maintenance activities, supporting technicians, and ensuring our customers receive the outstanding service they expect from Fitzgerald Plant Services.
You will enjoy:
- A competitive salary (dependent on experience)
- A collaborative and supportive team culture
- Opportunities for professional growth and career progression
- The chance to make a direct impact on operational efficiency and customer satisfaction
- Working for an established company with a strong reputation for excellence
Are you the right person for the job?
You will be someone who thrives on structure, organisation, and communication. You can balance multiple priorities while keeping both customers and colleagues informed, engaged, and on track.
We are looking for someone with:
- Proven experience in service coordination, fleet management, or engineering support
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- A structured, fair, and collaborative approach to leadership
- Knowledge of maintenance planning, compliance, and job closure processes
- Proficiency in Syrinx, Excel, and scheduling systems (or the ability to learn quickly)
- A genuine commitment to safety, quality, and continuous improvement
What will your role look like?
As Service Co-ordinator, you will be at the heart of the Key Accounts team, ensuring our maintenance operations run smoothly and efficiently. You will:
- Manage and schedule planned and reactive maintenance activities
- Allocate technicians, tools, and parts to maximise efficiency and minimise downtime
- Act as the main point of contact for key customers, providing updates and maintaining strong relationships
- Oversee compliance with health, safety, environmental, and regulatory requirements
- Maintain accurate service and maintenance records in Syrinx
- Monitor and analyse KPIs to identify areas for improvement
- Support and mentor technicians, apprentices, and support staff to maintain high team performance
If you are ready to start your career at Fitzgerald Plant Services, then click APPLY now! Your data will be handled in line with GDPR.
Service Co-Ordinator in Cwmbran employer: Fitzgerald Plant Services
Contact Detail:
Fitzgerald Plant Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-Ordinator in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Fitzgerald Plant Services. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to service coordination and think about how your skills align with their needs. We want you to shine when you get that chance to impress!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate that you’re the structured and efficient Service Co-ordinator they’re looking for!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Service Co-Ordinator in Cwmbran
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your service coordination experience and any relevant technical skills to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the Service Co-ordinator position. Share specific examples of how you've successfully managed maintenance activities or supported teams in the past.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fitzgerald Plant Services
✨Know the Company Inside Out
Before your interview, take some time to research Fitzgerald Plant Services. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Service Co-ordinator, organisation is key. Prepare examples from your past experience where you successfully managed multiple tasks or coordinated projects. Be ready to discuss how you prioritise tasks and keep everything on track.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you can maintain strong relationships with customers and colleagues.
✨Demonstrate Your Commitment to Safety and Quality
Fitzgerald Plant Services values safety and quality highly. Be prepared to discuss how you have ensured compliance and maintained high standards in your previous roles. Sharing specific examples will help illustrate your commitment to these principles.
