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- Tasks: Lead the Pick/Pack team to ensure high-quality and efficient operations daily.
- Company: Fittleworth Medical is a top home dispensing service provider, serving over 60,000 clients.
- Benefits: Join a growing company with a supportive team and opportunities for personal development.
- Why this job: Be part of a dynamic team focused on operational excellence and continuous improvement.
- Qualifications: Experience in supervision and a passion for motivating teams are essential.
- Other info: This role is crucial for maintaining our high service standards and client satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
About us Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC) and provides a home dispensing service to over 60,000 clients across a wide range of products. Offering a cut-to-fit stoma product customisation service, we meet the diverse and individual needs of our clients. Fittleworth is part of the wider JDS Family and continues to be on a journey of rapid growth and transformation. Fittleworth provides a discreet and reliable home dispensing service through a dedicated Customer Service Team and 38 dispensing centres nationwide. At the heart of the business are Fittleworth\’s 360 employees who live and breathe the immutable principles of our business. The Role We are seeking an experienced supervisor to drive operational excellence within our NDC Pick/Pack team. You will be accountable for meeting service levels, achieving KPIs, and leading the team to deliver high-quality, efficient services. Key Responsibilities: Oversee daily operations and ensure service levels are achieved with quality and efficiency. Lead and motivate the Pick/Pack team, ensuring high performance and employee engagement. Collaborate with NDC Operations and CI Leads to drive continuous improvement. Conduct daily briefings, set objectives, and provide coaching for team development. Analyse key metrics and forecast volumes to optimise resource planning. Ensure adherence to Health and Safety policies and compliance with regulations. Contribute to SOP development and support 5S audits for operational efficiency Experience and Qualifications FLT Flexi / Pivot Steer qualified (desirable) Proven success in people management (+10 FTE) Continuous Improvement experience i.e. Lean Six Sigma Yellow or Green Belt (desirable) A successful track record of delivering a first class Service FLT experience including accreditation Experience with Process Improvement including automation, technology and WMS solutions A passionate and engaging leader with strong people management & development experience Technically savvy; previous experience with ERP platform i.e. Microsoft Dynamics (desirable) What we offer Life Insurance Cover x10 Annual Salary Competitive full pension scheme of 8.5% employer contribution Employee cost of private healthcare covered with option to add family members A comprehensive, embedded Employee Assistance Programme Access to our bespoke employee reward platform “Fittle-perks” providing amazing perks such as discounts across major retailers and access to an online Wellbeing Centre! 25 days annual leave, bank holidays 1 Me Day, 1 Volunteer day per annum Enhanced support on family friendly policy Flexible Working JBRP1_UKTJ
Pick Pack Supervisor employer: Fittleworth
Contact Detail:
Fittleworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pick Pack Supervisor
✨Tip Number 1
Familiarize yourself with Fittleworth Medical's core values and mission. Understanding what drives the company will help you align your leadership style with their expectations and demonstrate your commitment to their principles during the interview.
✨Tip Number 2
Highlight your experience in leading teams and achieving KPIs in your previous roles. Be prepared to share specific examples of how you've motivated teams and improved operational efficiency, as this will resonate well with the hiring managers.
✨Tip Number 3
Research the latest trends in supply chain management and pick/pack operations. Being knowledgeable about industry best practices will not only impress your interviewers but also show that you're proactive about continuous improvement.
✨Tip Number 4
Prepare to discuss how you would handle challenges within a team setting. Think of scenarios where you successfully resolved conflicts or improved team dynamics, as this will showcase your leadership capabilities and problem-solving skills.
We think you need these skills to ace Pick Pack Supervisor
Some tips for your application 🫡
Understand the Company: Take some time to learn about Fittleworth Medical and its role as a Dispensing Appliance Contractor. Familiarize yourself with their services, values, and the importance of operational excellence in their business.
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, particularly in logistics or operations. Emphasize any achievements related to meeting KPIs and leading teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in driving operational excellence. Mention specific examples of how you've motivated teams and improved processes in previous roles.
Highlight Key Metrics Experience: In your application, be sure to mention your experience with analyzing key metrics and forecasting volumes. This will demonstrate your ability to optimize operations and contribute to continuous improvement.
How to prepare for a job interview at Fittleworth
✨Show Your Leadership Skills
As a Pick Pack Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on how you motivated them and achieved high performance.
✨Understand Operational Excellence
Familiarize yourself with the principles of operational excellence. During the interview, discuss how you have previously ensured service levels were met and how you can apply those experiences to drive efficiency in the NDC Pick/Pack team.
✨Emphasize Continuous Improvement
Highlight your experience with continuous improvement initiatives. Be ready to talk about specific projects or strategies you've implemented that resulted in measurable improvements in processes or team performance.
✨Prepare for Metrics Discussion
Since analyzing key metrics is part of the role, come prepared to discuss how you've used data to forecast volumes and optimize operations in previous positions. This will show your analytical skills and understanding of the importance of metrics in achieving KPIs.
