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For Companies At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant retail environment.
- Company: Join Fitshop UK, a dynamic retailer focused on customer satisfaction.
- Benefits: Enjoy uncapped bonuses, generous staff discounts, and 30 days paid holiday.
- Other info: Full training provided with opportunities for personal development.
- Why this job: Be part of a team that values your input and supports your growth.
- Qualifications: Great communication skills and a passion for helping customers.
The predicted salary is between 19188 - 26862 £ per year.
Overview
At Fitshop UK, we have an excellent opportunity for a part time Retail Sales Advisor based at our Manchester store. We believe it is important to provide quality support for our Customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class Customer journey in store (and on the telephone/web chat when appropriate).
Retail Sales Advisor – Key Responsibilities
- Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
- Achieve and exceed daily, monthly and annual sales targets
- Build an in-depth knowledge of our products and services to enable you to provide outstanding support to customers
- Confidently managing the full customer journey with ease in order to delight the customer with the aim to impact our Trustpilot score positively alongside ensuring repeat business
- Work with the store manager and assistant manager to replenish stock, visual merchandising and ensuring stock remains clean and well presented
- Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with cash handling requirements and cash reconciliation and banking procedures
- Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and any other marketing activity
- Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuous personal improvement; constantly striving to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.
Benefits
- Uncapped Bonus
- Full training
- 37.5 hour contract
- 30 days per annum paid holiday (inclusive of bank holiday allowance, pro-rata for part time)
- Pension scheme
- Life Insurance (4x annual salary post probationary)
- Generous staff discount
- Access to Perks at Work
What You’ll Need
- To maintain a calm, confident and enthusiastic manner when dealing with customers
- To be able to make recommendations to customers and close sales
- Confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- To generate sales
- The ability to work collaboratively as part of a wider team
- To use own initiative and be self-motivated
Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do.
Additional Information
Location: Manchester, United Kingdom • Employment type: Part-time • Salary: £23,985.00 per annum plus bonus
Application
If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV and covering letter. We look forward to receiving your application for the position of Retail Sales Advisor.
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Retail Sales Advisor - Full Time employer: Fitshop UK
Contact Detail:
Fitshop UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Full Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fitshop UK. Understand their products and values so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a first-class customer journey, make sure you can confidently talk about how you would handle different customer scenarios. Role-play with a friend if you need to!
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you've successfully closed a sale or helped a customer. Be ready to share these stories during your interview to demonstrate your ability to generate sales.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Retail Sales Advisor - Full Time
Some tips for your application 🫡
Show Your Personality: When writing your CV and cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with our customers!
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Sales Advisor role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to creating a first-class customer journey!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Fitshop UK
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by Fitshop UK. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Practice Your Customer Interaction Skills
Since the role focuses heavily on customer service, practice how you would handle various customer scenarios. Think about how to create a welcoming environment and how to effectively communicate with customers both in-store and over the phone.
✨Showcase Your Team Spirit
Fitshop UK values collaboration, so be prepared to discuss examples of how you've worked well in a team before. Highlight any experiences where you contributed to achieving a common goal or supported your colleagues.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that show your enthusiasm for the role and the company, such as inquiries about their training programmes or how they measure success in sales.