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For Companies At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant retail environment.
- Company: Join Fitshop, a dynamic retailer focused on quality customer support.
- Benefits: Enjoy a competitive salary, bonus opportunities, generous holiday, and staff discounts.
- Why this job: Be part of a team that values personal growth and customer satisfaction.
- Qualifications: Confident communication skills and a passion for sales are essential.
- Other info: Full training provided with opportunities for career development.
The predicted salary is between 21500 - 27000 £ per year.
At Fitshop, we have an excellent opportunity for a part time Retail Sales Advisor based at our Edinburgh store. We believe it is important to provide quality support for our Customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class customer journey in store (and on the telephone when appropriate).
Benefits
- Bonus
- Full training
- 37.5 hour contract
- 30 days per annum paid holiday (inclusive of bank holiday allowance)
- Pension scheme
- Life Insurance (4x annual salary post probationary)
- Generous staff discount
Key Responsibilities
- Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
- Achieve and exceed daily, monthly and annual sales targets
- Build an in-depth knowledge of our products and services to enable providing outstanding support to customers
- Confidently manage the full customer journey with ease to delight customers, aiming to positively impact our trust pilot score and ensure repeat business
- Work with the store manager and assistant manager to replenish stock, visual merchandising and ensure stock remains clean and well presented
- Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with cash handling and cash reconciliation and banking procedures
- Support by bringing and implementing footfall driving activities such as demonstrations, price promotions and other marketing activities
- Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuously pursue personal improvement, grow and develop yourself and the team, and support relevant training and manual preparation
Qualifications and Skills
- Maintain a calm, confident and enthusiastic manner when dealing with customers
- Make recommendations to customers and close sales
- Have confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- Generate sales consistently
- Work collaboratively as part of a wider team
- Use own initiative and be self‑motivated
Location: Edinburgh, Scotland, United Kingdom
Job Type: Full‑Time (F/T 37.5 hrs)
Salary: £23,985 per annum, plus bonus opportunity
If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV and covering letter. We look forward to receiving your application for the position of Retail Sales Advisor.
Retail Sales Advisor (F/T 37.5 hrs) employer: Fitshop UK
Contact Detail:
Fitshop UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor (F/T 37.5 hrs)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fitshop. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! Since the role is all about providing a first-class customer journey, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. Fitshop values a welcoming store environment, so showing that you can represent their brand well is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Sales Advisor (F/T 37.5 hrs)
Some tips for your application 🫡
Show Your Personality: When writing your CV and cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature that fits perfectly with our customer-focused ethos.
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your relevant experience in retail sales. Mention specific skills like communication and teamwork that align with what we’re looking for in a Retail Sales Advisor.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Fitshop UK
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Fitshop's products and services. This will not only help you answer questions confidently but also show your genuine interest in providing outstanding customer support.
✨Practice Your Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly. You could even role-play common customer scenarios with a friend to get comfortable with handling different situations.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past experiences where you provided exceptional customer service. Highlight how you managed difficult situations and turned them into positive outcomes, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Fitshop values collaboration, so be prepared to discuss how you've worked effectively within a team. Share instances where you supported your colleagues or contributed to team goals, as this will show that you're a great fit for their culture.
