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For Companies At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant retail environment.
- Company: Join Fitshop UK, a dynamic team dedicated to quality customer support.
- Benefits: Enjoy full training, generous holiday, staff discounts, and a pension scheme.
- Other info: Great opportunities for personal growth and collaboration with a supportive team.
- Why this job: Be part of a fun team while making a real impact on customer experiences.
- Qualifications: Confident communication skills and a passion for sales are essential.
The predicted salary is between 28800 - 42000 £ per year.
At Fitshop UK, we have an excellent opportunity for a full time Retail Sales Advisor based at our Edinburgh store. We believe it is important to provide quality support for our Customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class Customer journey in store (and on the telephone when appropriate).
Benefits
- Full training
- 37.5 hour contract
- 30 days per annum paid holiday (inclusive of bank holiday allowance)
- Pension scheme
- Life Insurance (4x annual salary post probationary)
- Generous staff discount
- Access to Perks at Work
Key Responsibilities
- Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
- Achieve and exceed daily, monthly and annual sales targets
- Building an in-depth knowledge of our products and services to enable to provide outstanding support to customers
- Confidently managing the full customer journey with ease in order to delight the customer with the aim to impact our trust pilot score positively alongside ensuring repeat business
- Work with the store manager and assistant manager to replenish stock, visual merchandising and ensuring stock remains clean and well presented
- Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with the cash handling requirements and cash reconciliation and banking procedures
- Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and any other marketing activity
- Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuous personal improvement; constantly striving to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.
Who You Will Work With
In addition to working with a great store team, you will connect with other retail stores, sales, customer care and our warehouse team.
You Will Need
- To maintain a calm, confident and enthusiastic manner when dealing with Customers
- To be able to make recommendations to customers and close sales
- Confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- To generate sales
- The ability to work collaboratively as part of a wider team
- To use own initiative and be self-motivated
- Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do.
If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV and covering letter. We look forward to receiving your application for the position of Retail Sales Advisor.
Retail Sales Advisor F/T employer: Fitshop UK
Contact Detail:
Fitshop UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor F/T
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fitshop UK. Understand their products, values, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! Since the role is all about providing a first-class customer journey, make sure you can confidently chat about your experiences. Role-play with a friend or family member to get comfortable with common retail scenarios.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and approachable side shine through. Retail is all about building relationships, so being personable can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Advisor F/T
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your CV and cover letter. Remember, we’re looking for someone who can connect with our customers just as much as with us.
Tailor Your Application: Make sure to tailor your CV and cover letter to fit the Retail Sales Advisor role. Highlight your communication skills and any experience you have in retail or customer service. We love seeing how your background aligns with what we do at Fitshop UK!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fitshop UK!
How to prepare for a job interview at Fitshop UK
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by Fitshop UK. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Customer Interaction Skills
Since the role focuses heavily on customer service, practice how you would engage with customers. Think about how to handle different scenarios, such as dealing with complaints or upselling products, to demonstrate your communication skills.
✨Show Enthusiasm for Teamwork
Fitshop UK values collaboration, so be prepared to discuss examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a positive team environment or helped achieve a common goal.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, sales targets, or training opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company.