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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support daily store operations.
- Company: Join Fitshop UK, a vibrant retail environment in Glasgow.
- Benefits: Enjoy a competitive salary, bonuses, generous holiday, and staff discounts.
- Why this job: Be part of a team that values customer satisfaction and personal growth.
- Qualifications: Strong communication skills and a passion for sales are essential.
- Other info: Opportunities for training and career development await you!
The predicted salary is between 20388 - 25882 £ per year.
Fitshop UK is looking for a full-time Retail Sales Advisor in Glasgow to support the manager in achieving targets, delivering great customer service and supporting the day to day running of the store. We believe it is important to provide quality support for our customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class customer journey in store (and on the telephone when appropriate).
Benefits
- Bonus
- Full training
- 37.5 hour contract
- 30 days per annum paid holiday (inclusive of bank holiday allowance)
- Pension scheme
- Life Insurance (4x annual salary post probationary)
- Generous staff discount
Key Responsibilities
- Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
- Achieve and exceed daily, monthly and annual sales targets
- Build an in-depth knowledge of our products and services to enable you to provide outstanding support to customers
- Confidently manage the full customer journey with the aim to delight the customer and positively impact our Trustpilot score alongside ensuring repeat business
- Work with the store manager and assistant manager to replenish stock, visual merchandising and ensure stock remains clean and well presented
- Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with cash handling requirements and cash reconciliation and banking procedures
- Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and other marketing activity
- Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuous personal improvement; strive to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.
You Will Need
- To maintain a calm, confident and enthusiastic manner when dealing with customers
- To be able to make recommendations to customers and close sales
- Confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- To generate sales
- The ability to work collaboratively as part of a wider team
- To use own initiative and be self-motivated
Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do. If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV and covering letter. We look forward to receiving your application for the position of Retail Sales Advisor.
Retail Sales Advisor (F/T 37.5 hrs) in Glasgow employer: Fitshop UK
Contact Detail:
Fitshop UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor (F/T 37.5 hrs) in Glasgow
✨Tip Number 1
Get to know the company! Research Fitshop UK and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering a first-class customer journey, make sure you can confidently talk about your previous experiences in customer service. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be proactive! When you apply through our website, don’t just sit back and wait. Follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Showcase your teamwork! Retail is all about collaboration, so be ready to share examples of how you've worked well in a team before. Highlighting your ability to support others will resonate well with the hiring managers.
We think you need these skills to ace Retail Sales Advisor (F/T 37.5 hrs) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Advisor role. Highlight your customer service experience and any sales achievements. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how you can contribute to delivering a first-class customer journey. Keep it friendly and engaging, just like us!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your confident and personable nature. Use clear language and a positive tone to show us you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Fitshop UK
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by Fitshop UK. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Practice Your Customer Service Scenarios
Think about common customer service scenarios you might face as a Retail Sales Advisor. Prepare examples of how you would handle difficult customers or upsell products. This will demonstrate your problem-solving skills and ability to create a positive customer journey.
✨Show Off Your Communication Skills
Since communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and how they relate to the job.
✨Be Ready to Discuss Teamwork
Fitshop UK values collaboration, so be prepared to discuss your experience working in teams. Think of specific examples where you contributed to a team goal or helped a colleague, as this will highlight your ability to work well with others.
