Customer Care & Resolution Specialist in Glasgow

Customer Care & Resolution Specialist in Glasgow

Glasgow Full-Time 24300 - 29700 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer service via phone, email, and live chat.
  • Company: Join Fitshop UK, a vibrant company focused on customer satisfaction.
  • Benefits: Enjoy a 37.5-hour contract with great company benefits and training.
  • Other info: Gain in-depth product knowledge and support a dynamic team.
  • Why this job: Become a customer care ambassador and make a real difference in people's shopping experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 24300 - 29700 Β£ per year.

Fitshop UK is seeking a Customer Care Advisor in Glasgow to deliver outstanding service across phone, email, and live chat.

You will handle customer queries, resolve issues, and ensure a smooth journey for both retail and e-commerce customers.

As an ambassador for Fitshop, you will build relationships, support internal teams, and gain in-depth product knowledge to assist customers effectively.

Training is provided, with a 37.5-hour contract and company benefits.

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Customer Care & Resolution Specialist in Glasgow employer: Fitshop UK

Fitshop UK is an excellent employer, offering a vibrant work culture that prioritises employee well-being and development. With comprehensive benefits and opportunities for growth within the fitness industry, employees are encouraged to thrive in a supportive environment that values customer care and teamwork. Located in a dynamic sector, Fitshop UK provides a unique chance to engage with fitness enthusiasts while making a meaningful impact on their customer experience.

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Contact Details:

Fitshop UK Recruitment Team

We think you need these skills to ace Customer Care & Resolution Specialist in Glasgow

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Customer Service Skills
Time Management