At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant retail environment.
- Company: Join Fitshop UK, a dynamic team dedicated to quality customer support.
- Benefits: Enjoy a competitive salary, generous holiday, staff discounts, and life insurance.
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Be part of a fun team while making a real impact on customer experiences.
- Qualifications: Confident communication skills and a passion for sales are essential.
The predicted salary is between 20000 - 25000 £ per year.
At Fitshop UK, we have an excellent opportunity for a full time Retail Sales Advisor based at our Manchester store. We believe it is important to provide quality support for our Customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class Customer journey in store (and on the telephone when appropriate).
Benefits:
- Full training
- Sales bonus
- 37.5 hour contract
- 30 days per annum paid holiday (inclusive of bank holiday allowance)
- Pension scheme
- Life Insurance (4x annual salary post probationary)
- Generous staff discount
Key Responsibilities:
- Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
- Achieve and exceed daily, monthly and annual sales targets
- Building an in-depth knowledge of our products and services to enable to provide outstanding support to customers
- Confidently managing the full customer journey with ease in order to delight the customer with the aim to impact our trust pilot score positively alongside ensuring repeat business
- Work with the store manager and assistant manager to replenish stock, visual merchandising and ensuring stock remains clean and well presented
- Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with the cash handling requirements and cash reconciliation and banking procedures
- Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and any other marketing activity
- Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuous personal improvement; constantly striving to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.
Who you will work with:
In addition to working with a great store team, you will connect with other retail stores, sales, customer care and our warehouse team.
You will need:
- To maintain a calm, confident and enthusiastic manner when dealing with Customers
- To be able to make recommendations to customers and close sales
- Confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- To generate sales
- The ability to work collaboratively as part of a wider team
- To use own initiative and be self-motivated
Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do. If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV and covering letter. We look forward to receiving your application.
Retail Sales Advisor (F/T 37.5h) in Manchester employer: Fitshop UK Limited
At Fitshop UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Manchester store where teamwork and customer satisfaction are at the heart of everything we do. With comprehensive training, generous benefits including a sales bonus, 30 days of paid holiday, and a supportive environment for personal growth, we empower our Retail Sales Advisors to excel and thrive in their roles while enjoying a fulfilling career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor (F/T 37.5h) in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fitshop UK. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role requires outstanding communication, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can enhance the customer journey during the interview.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you've successfully closed a sale or provided excellent customer service. Be ready to share these stories to demonstrate your ability to meet and exceed sales targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Sales Advisor (F/T 37.5h) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Sales Advisor role. Highlight your customer service experience and any sales achievements to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how you can contribute to creating a first-class customer journey at Fitshop UK.
Show Off Your Communication Skills:Since we value outstanding communication, make sure your application is clear and engaging. Use a friendly tone and don’t hesitate to showcase your personality – we want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Retail Sales Advisor position without any hassle!
How to prepare for a job interview at Fitshop UK Limited
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by Fitshop UK. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Practice Your Customer Interaction Skills
Since the role focuses heavily on customer service, practice how you would engage with customers. Role-play common scenarios with a friend or family member to refine your communication skills and ensure you can handle various customer situations with ease.
✨Showcase Your Team Spirit
Fitshop UK values collaboration, so be prepared to discuss examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a team goal or supported colleagues, as this will demonstrate your ability to fit into their store environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or sales targets. This shows that you're not just interested in the job, but also in how you can grow within the company.
