At a Glance
- Tasks: Deliver exceptional customer service and support daily store operations.
- Company: Fitshop UK, a vibrant fitness retailer in Edinburgh.
- Benefits: Bonus, full training, 24 days holiday, pension scheme, and generous staff discount.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Join a passionate team and help customers achieve their fitness goals.
- Qualifications: Confident communication skills and a passion for fitness.
The predicted salary is between 9.9 - 12.1 £ per hour.
Fitshop UK in Edinburgh are looking for a part-time Retail Sales Advisor to support the manager in achieving targets, delivering great customer service and supporting the day to day running of the store. If you have a passion for fitness, enjoy a healthy lifestyle and feel confident in the gym environment we want to hear from you!
We believe it is important to provide quality support for our Customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class Customer journey in store (and on the telephone when appropriate).
Benefits:
- Bonus
- Full training
- 30-hour contract
- 24 days per annum paid holiday (inclusive of bank holiday allowance)
- Pension scheme
- Life Insurance (4x annual salary post probationary)
- Generous staff discount
Key Responsibilities:
- Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
- Achieve and exceed daily, monthly and annual sales targets
- Building an in-depth knowledge of our products and services to enable to provide outstanding support to customers
- Confidently managing the full customer journey with ease in order to delight the customer with the aim to impact our trust pilot score positively alongside ensuring repeat business
- Work with the store manager and assistant manager to replenish stock, visual merchandising and ensuring stock remains clean and well presented
- Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with the cash handling requirements and cash reconciliation and banking procedures
- Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and any other marketing activity
- Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuous personal improvement; constantly striving to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.
Who you will work with:
In addition to working with a great store team, you will connect with other retail stores, sales, customer care and our warehouse team.
You will need:
- To maintain a calm, confident and enthusiastic manner when dealing with Customers
- To be able to make recommendations to customers and close sales
- Confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- To generate sales
- The ability to work collaboratively as part of a wider team
- To use own initiative and be self-motivated
Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do. If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV and covering letter. We look forward to receiving your application for the position of Retail Sales Advisor.
Job Type: Part-Time
Retail Sales Advisor (P/T 30h) in Edinburgh employer: Fitshop UK Limited
Fitshop UK Limited is an exceptional employer that prioritises employee growth and development, offering comprehensive training and a supportive work culture. With benefits like uncapped bonuses, generous holiday allowances, and a strong emphasis on team motivation, you will thrive in a dynamic retail environment where your leadership can shine. Located in the heart of the community, you'll have the opportunity to make a meaningful impact while enjoying a fulfilling career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor (P/T 30h) in Edinburgh
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Fitshop UK Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Advisor (P/T 30h) in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Fitshop UK Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Fitshop UK Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Fitshop UK Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Fitshop UK Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Fitshop UK Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Fitshop UK Limited!
