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For Companies At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a vibrant retail environment.
- Company: Join Fitshop UK, a dynamic retailer focused on quality customer support.
- Benefits: Enjoy 30 days holiday, generous discounts, and a supportive training programme.
- Why this job: Be part of a team that values communication and customer satisfaction.
- Qualifications: Confident communicator with a passion for sales and teamwork.
- Other info: Great opportunities for personal growth and career development.
The predicted salary is between 28800 - 43200 £ per year.
At Fitshop UK, we have an excellent opportunity for a full time Retail Sales Advisor based at our Edinburgh store. We believe it is important to provide quality support for our customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class customer journey in store and on the telephone when appropriate.
What we offer:
- 37.5 hour contract
- 30 days per annum paid holiday (inclusive of bank holiday allowance)
- Pension scheme
- Life insurance (4x annual salary post probation)
- Generous staff discount
- Access to Perks at Work
- Full training
Responsibilities:
- Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service.
- Achieve and exceed daily, monthly and annual sales targets.
- Build an in-depth knowledge of our products and services to provide outstanding support to customers.
- Confidently manage the full customer journey with ease to delight the customer and contribute positively to the Trustpilot score, while ensuring repeat business.
- Work with the store manager and assistant manager to replenish stock, support visual merchandising and ensure stock remains clean and well presented.
- Support with stock checks and changes to shop layout as directed by the retail management team.
- When trained, comply with cash handling requirements, cash reconciliation and banking procedures.
- Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and other marketing activity.
- Maintain a safe environment on the shop floor for the team and customers.
- When trained, be a key holder for the store and adhere to security and safety requirements.
- Engage in continuous personal improvement; strive to grow and develop self and team; participate in relevant training and preparation of manuals.
You will work with:
In addition to working with a great store team, you will connect with other retail stores, sales, customer care and our warehouse team.
Requirements:
- Maintain a calm, confident and enthusiastic manner when dealing with customers.
- Ability to make recommendations to customers and close sales.
- Confident communication skills, both written and verbal.
- Understand the customer journey and how to create a welcoming store environment.
- Ability to work collaboratively as part of a wider team.
- To use own initiative and be self-motivated.
- Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do.
If this sounds like the ideal role for you, we would love to hear from you! Click apply and send us your CV and covering letter. We look forward to receiving your application for the position of Retail Sales Advisor.
Retail Sales Advisor F/T employer: Fitshop Group.
Contact Detail:
Fitshop Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor F/T
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fitshop UK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing a first-class customer journey, make sure you can confidently chat about your experiences. Role-play with a friend or family member to get comfortable with common interview questions.
✨Tip Number 3
Show off your sales skills! Think of examples where you've successfully closed a sale or helped a customer. Be ready to share these stories during your interview to demonstrate how you can achieve and exceed those sales targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Advisor F/T
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your CV and cover letter. Remember, we’re looking for someone who can connect with our customers just as much as with us.
Tailor Your Application: Make sure to tailor your CV and cover letter to fit the Retail Sales Advisor role. Highlight your communication skills and any experience you have in retail or customer service. We love seeing how your background aligns with what we do at Fitshop UK!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join the Fitshop team!
How to prepare for a job interview at Fitshop Group.
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Fitshop UK's products and services. This will not only help you answer questions confidently but also show your genuine interest in providing outstanding customer support.
✨Practice Your Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly. You could do this with a friend or even in front of a mirror. Remember, being personable and approachable is key to creating a first-class customer journey.
✨Demonstrate Your Sales Acumen
Be prepared to discuss your previous sales experiences and how you've successfully closed deals. Think of specific examples where you exceeded targets or provided exceptional service, as this will highlight your ability to contribute positively to the team.
✨Show Enthusiasm for Teamwork
Fitshop UK values collaboration, so be ready to share examples of how you've worked effectively within a team. Emphasise your ability to support colleagues and contribute to a positive store environment, which is crucial for maintaining a welcoming atmosphere.