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- Tasks: Process orders and provide top-notch support to retail and e-commerce customers.
- Company: Health and fitness retailer based in Glasgow with a focus on customer care.
- Benefits: 30 days of paid holiday, life insurance, and full training provided.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Excellent communication skills and at least one year in a customer-facing role.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 27000 - 45000 £ per year.
A health and fitness retailer in Glasgow is seeking a confident Customer Care representative. This role involves processing orders for retail and e-commerce customers while providing outstanding support.
Successful candidates will have:
- Excellent communication skills
- Attention to detail
- At least one year in a customer-facing or administrative role
Full training is provided, and you will benefit from 30 days of paid holiday and life insurance.
Customer-Centric Order Fulfillment Specialist in Glasgow employer: Fitshop Group.
Contact Detail:
Fitshop Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Centric Order Fulfillment Specialist in Glasgow
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and products will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer care, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. This will demonstrate your experience and ability to handle customer inquiries effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining our team.
We think you need these skills to ace Customer-Centric Order Fulfillment Specialist in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer care, make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively interact with customers.
Attention to Detail is Key: In order fulfillment, every detail matters! When filling out your application, double-check for any typos or errors. This shows us that you take pride in your work and understand the importance of accuracy.
Share Your Experience: If you've got a year or more in a customer-facing or administrative role, let us know! Share specific examples of how you've provided outstanding support in the past, as this will help us see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Fitshop Group.
✨Know the Company Inside Out
Before your interview, take some time to research the health and fitness retailer. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer-Centric Order Fulfillment Specialist, excellent communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Highlight Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you've demonstrated this skill in previous positions. Whether it’s processing orders accurately or ensuring customer satisfaction, specific examples will make your case stronger.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training processes, and what success looks like in this role. This shows that you’re not just interested in any job, but specifically in contributing to their team.
