After-Sales Tech Support for Fitness Equipment in Glasgow

After-Sales Tech Support for Fitness Equipment in Glasgow

Glasgow Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Fitshop Group.

At a Glance

  • Tasks: Provide top-notch technical support for fitness equipment and assist with installations and repairs.
  • Company: Join Fitshop Group, a leading name in the fitness industry.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Dynamic work environment in Glasgow with a focus on teamwork.
  • Why this job: Be part of a team that enhances customer experiences and promotes fitness.
  • Qualifications: Strong communication skills and a passion for fitness technology.

The predicted salary is between 22000 - 28000 Β£ per year.

Fitshop Group is seeking a Technical Support Assistant to join the team in Glasgow, UK. You will help ensure a seamless customer journey, assist with after-sales technical support queries, returns, installations and repairs, and support team performance and vision.

You will manage returns, spare parts, and diagnostics with a focus on speed and quality. Daily responsibilities include resolving technical queries via calls, emails, and web chat, and collaborating with installation teams.

After-Sales Tech Support for Fitness Equipment in Glasgow employer: Fitshop Group.

Fitshop Group is an excellent employer that prioritises employee development and a collaborative work culture in the heart of Glasgow. With a focus on providing meaningful support to customers, employees enjoy comprehensive training, opportunities for career advancement, and a vibrant team environment that fosters innovation and teamwork. The company's commitment to quality service ensures that every team member plays a vital role in enhancing customer satisfaction and achieving shared goals.

Fitshop Group.

Contact Details:

Fitshop Group. Recruitment Team

We think you need these skills to ace After-Sales Tech Support for Fitness Equipment in Glasgow

Technical Support
Customer Service
Problem-Solving Skills
Communication Skills
Diagnostics
Returns Management
Installation Support