At a Glance
- Tasks: Provide top-notch technical support for fitness equipment and assist with installations and repairs.
- Company: Join Fitshop Group, a leading name in the fitness industry.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment in Glasgow with a focus on teamwork.
- Why this job: Be part of a team that enhances customer experiences and promotes fitness.
- Qualifications: Strong communication skills and a passion for fitness technology.
The predicted salary is between 22000 - 28000 Β£ per year.
Fitshop Group is seeking a Technical Support Assistant to join the team in Glasgow, UK. You will help ensure a seamless customer journey, assist with after-sales technical support queries, returns, installations and repairs, and support team performance and vision.
You will manage returns, spare parts, and diagnostics with a focus on speed and quality. Daily responsibilities include resolving technical queries via calls, emails, and web chat, and collaborating with installation teams.
After-Sales Tech Support for Fitness Equipment in Glasgow employer: Fitshop Group.
Fitshop Group is an excellent employer that prioritises employee development and a collaborative work culture in the heart of Glasgow. With a focus on providing meaningful support to customers, employees enjoy comprehensive training, opportunities for career advancement, and a vibrant team environment that fosters innovation and teamwork. The company's commitment to quality service ensures that every team member plays a vital role in enhancing customer satisfaction and achieving shared goals.