At a Glance
- Tasks: Support the manager in achieving sales targets and delivering top-notch customer service.
- Company: Fitshop UK, a vibrant fitness-focused retail environment.
- Benefits: Bonus, full training, 30 days holiday, pension scheme, and generous staff discounts.
- Other info: Dynamic team atmosphere with opportunities for personal growth and development.
- Why this job: Join a passionate team and help customers on their fitness journey while growing your skills.
- Qualifications: Confident communication skills and a passion for fitness are essential.
The predicted salary is between 10 - 12 £ per hour.
Fitshop UK are looking for a part‑time Retail Sales Advisor to support the manager in achieving targets, delivering great customer service and supporting the day‑to‑day running of the Camberley store. If you have a passion for fitness, enjoy a healthy lifestyle and feel confident in the gym environment we want to hear from you! We believe it is important to provide quality support for our customers. We need our Retail Sales team to be confident, polite and personable individuals with outstanding communication skills to provide a first class Customer journey in store (and on the telephone when appropriate).
Benefits
- Bonus
- Full training
- 37.5 hour contract
- 30 days per annum paid holiday (inclusive of bank holiday allowance)
- Pension scheme
- Life Insurance (4x annual salary post probationary)
- Generous staff discount
- Access to Perks at Work
Responsibilities
- Ensure a first class customer journey and in‑store sales experience by being approachable and delivering friendly customer service
- Achieve and exceed daily, monthly and annual sales targets
- Building an in‑depth knowledge of our products and services to enable to provide outstanding support to customers
- Confidently managing the full customer journey with ease in order to delight the customer with the aim to impact our trust pilot score positively alongside ensuring repeat business
- Work with the store manager and assistant manager to replenish stock, visual merchandising and ensuring stock remains clean and well presented
- Support with stock checks and changes to shop layout as directed by the retail management team
- When trained, comply with the cash handling requirements and cash reconciliation and banking procedures
- Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and any other marketing activity
- Maintain a safe environment on the shop floor for the team and customers
- When trained, be a key holder for the store and adhere to security and safety requirements
- Continuous personal improvement; constantly striving to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.
Who you will work with
In addition to working with a great store team, you will connect with other retail stores, sales, customer care and our warehouse team.
You will need
- To maintain a calm, confident and enthusiastic manner when dealing with Customers
- To be able to make recommendations to customers and close sales
- Confident communication skills, both written and verbal
- Understand the customer journey and how to create a welcoming store environment
- The ability to work collaboratively as part of a wider team
- To use own initiative and be self‑motivated
Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do.
Retail Sales Advisor (F/T 37.5h) in Camberley employer: Fitshop Group.
Fitshop Group is an excellent employer that prioritises employee development and a collaborative work culture in the heart of Glasgow. With a focus on providing meaningful support to customers, employees enjoy comprehensive training, opportunities for career advancement, and a vibrant team environment that fosters innovation and teamwork. The company's commitment to quality service ensures that every team member plays a vital role in enhancing customer satisfaction and achieving shared goals.
