Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our club, helping members and guests with their needs.
- Company: Join a vibrant team at Fitness Ventures LLC, where inclusivity matters.
- Benefits: Flexible hours, a fun work environment, and opportunities for growth.
- Why this job: Make a positive impact on members' experiences while developing your customer service skills.
- Qualifications: Must be 18+, have a high school diploma, and CPR certification.
- Other info: Great chance to work in a supportive atmosphere and connect with diverse people.
The predicted salary is between 24000 - 36000 £ per year.
The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities, so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.
Expectations
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in a courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere that makes members feel welcome
- Facilitate all member requests or forward to a manager
- Always maintain a professional disposition
- Sell retail products
- Schedule member services: tanning, hydro-massage, etc.
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Team Member Handbook
Requirements
- Obtain or maintain a valid Child/Infant CPR Certification
- Experience working with children
- Certifications, as local/state laws require
Physical Requirements
- Lift 10 lbs. on occasion
- Stand, bend and squat with frequency
- Climb and hang decorations when needed
Employment Eligibility
- All applicants must possess a high school diploma or equivalent (e.g., GED).
- Applicants must be at least 18 years of age.
- All applicants must be eligible to work in the United States pursuant to both state and federal requirements.
- Applicants must provide proof of eligibility to work in the U.S. including the required documentation for e-Verification.
Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Overnight Member Services Representative in Cornholme employer: Fitness Ventures, LLC (Crunch Fitness)
Contact Detail:
Fitness Ventures, LLC (Crunch Fitness) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Member Services Representative in Cornholme
✨Tip Number 1
First impressions matter! When you walk into an interview, greet everyone with a smile and a friendly hello. Remember, you're not just showcasing your skills; you're also showing that you can create a welcoming atmosphere for members.
✨Tip Number 2
Be prepared to chat about your experience with customer service. Think of examples where you've gone above and beyond to help someone. This role is all about making members feel valued, so let your passion shine through!
✨Tip Number 3
Know the club inside out! Familiarise yourself with the services offered, special events, and any retail products. This will not only impress your interviewers but also show that you're ready to hit the ground running.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Overnight Member Services Representative in Cornholme
Some tips for your application 🫡
Be Yourself!: When you're writing your application, let your personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our fun and supportive atmosphere.
Tailor Your Application: Make sure to customise your application for the Overnight Member Services Representative role. Highlight any relevant experience you have, especially in customer service or working with children, as this will help us see why you’re a great fit for the position.
Show Enthusiasm: We love candidates who are excited about the role! Make sure to express your enthusiasm for working with our members and creating a welcoming environment. A positive attitude goes a long way in making a great first impression.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures that you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Fitness Ventures, LLC (Crunch Fitness)
✨Know the Company Culture
Before your interview, take some time to research Fitness Ventures LLC and understand their values and culture. Since the Overnight Member Services Representative is the face of the operation, showing that you align with their mission to create a fun and supportive atmosphere will impress the interviewers.
✨Practice Your Greeting
As you'll be greeting members and guests, practice a warm and friendly greeting. Role-play with a friend or family member to ensure you come across as approachable and professional. Remember, first impressions matter!
✨Familiarise Yourself with Club Services
Make sure you know the club's services, schedules, and any special events. This knowledge will help you answer questions confidently during the interview and demonstrate your enthusiasm for the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult member or managing multiple requests at once. Think of examples from your past experiences that showcase your problem-solving skills and ability to maintain a positive atmosphere.
