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- Tasks: Support operations in a fast-paced environment, ensuring everything runs smoothly.
- Company: Join Fitness Superstore, the UK's leading fitness equipment specialist.
- Benefits: Enjoy a competitive salary, generous holiday, and free on-site perks.
- Why this job: Be at the heart of operations and make a real impact in a supportive team.
- Qualifications: 12 months office experience and strong communication skills required.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 21000 - 26000 £ per year.
If you thrive in a fast-paced environment, love keeping things organised, and enjoy being the person everyone relies on to keep operations running smoothly, this could be your perfect next step. We’re looking for an Administration Assistant to join our friendly Head Office team. You’ll play a key role in supporting areas such as warehouse, logistics, stock control, service teams, and site facilities. You’ll be helping to ensure everything behind the scenes runs like clockwork.
This is a role for someone who enjoys variety, problem-solving, and being at the heart of day-to-day operations.
What you’ll love about working with us:
- A competitive salary of £26,350
- 40 hours per week
- Monday-Friday, 09:00 – 17:00 (with potential for occasional weekend work in the future)
- 29 days holiday (including bank holidays)
- Generous staff discount after probation
- Free on-site parking
- Free tea & coffee
- Full on-the-job training
- Personal use of in-store equipment after hours
- A supportive, close-knit team where your contribution genuinely matters
What you’ll be doing:
- Product & Service Support Administration: Be the go-to administrative contact for product support, product service and installation queries; coordinate communication between internal teams, suppliers, and service partners; log, track, and escalate issues; keep accurate records of service cases, actions and outcomes.
- Returns, Claims & Credits Administration: Maintain photographic and written evidence for supplier/carrier claims; liaise with suppliers and carriers to arrange collections and resolve claims; support finance with credit note processing; track claim progress and keep records updated.
- Stock Control & Inventory Support: Assist with stock quarantine, refurbishment, and reclassification; ensure accurate labelling, documentation and processed in the WMS; support audits and report discrepancies; flag supplier non-compliance.
- Showroom & Display Stock Administration: Coordinate removal and processing of ex-display items; liaise with stores, installers and carriers; maintain accurate internal records; support showroom presentation standards.
- Spare Parts & Product Data: Support marketing with spare parts data, SKUs, and pricing; liaise with procurement and suppliers; assist with repackaging, labelling, and quality control admin; maintain accurate product and parts information.
- Installation & Service Team Support: Help resolve issues by coordinating between departments; maintain health & safety, equipment and compliance records.
- Site & Facilities Coordination: Support site security administration, access control, and contractor management; liaise with external service providers; maintain facilities-related documentation; support satellite locations with administrative guidance.
- Health, Safety & Equipment Administration: Maintain MHE inspection records and daily checks; log equipment issues and arrange maintenance; acknowledge and authorise invoices; support compliance and audit requirements.
What you’ll bring:
- At least 12 months’ experience in an office-based role
- Confident using operational systems and Microsoft Office (Excel, Word, Outlook)
- Strong communication skills – written, verbal, and face-to-face
- Excellent organisation and attention to detail
- Ability to juggle multiple tasks in a fast-paced environment
- A proactive, solution-focused mindset
- A team player who enjoys working collaboratively
Who we are: Founded in 1994, Fitness Superstore is the UK’s leading fitness equipment specialist. We’re rated Excellent on Trustpilot, and we’re proud of it. If you’re someone who takes pride in doing an excellent job too, we’d love to hear from you.
Administration Assistant employer: Fitness Superstore
Contact Detail:
Fitness Superstore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fitness Superstore. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for an Administration Assistant role and rehearse your responses. Focus on your organisational skills and how you've solved problems in past roles. We want to see how you can keep things running smoothly!
✨Tip Number 3
Show off your tech skills! Since you'll be using operational systems and Microsoft Office, be ready to discuss your experience with these tools. Maybe even bring examples of how you've used them to improve efficiency in previous jobs. We love a proactive approach!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you're engaged and keen to learn more about how you can contribute to keeping everything behind the scenes running like clockwork.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your relevant experience, especially in office-based roles, and showcase your organisational skills. We want to see how you can keep things running smoothly!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your problem-solving abilities and how you thrive in fast-paced environments. Let us know what excites you about working with us!
Show Off Your Skills: Don’t forget to highlight your proficiency in Microsoft Office and any operational systems you've used. We love candidates who can juggle multiple tasks, so give us examples of how you've done this in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fitness Superstore
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administration Assistant role. Familiarise yourself with the key tasks mentioned in the job description, like stock control and service support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisation, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep things organised and ensure smooth operations, as this will resonate well with the interviewers.
✨Brush Up on Your Communication Skills
Strong communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might be asked about how you handle communication between teams or resolve issues, so think of specific instances where you've excelled in this area.
✨Be Ready to Problem-Solve
The job involves a lot of problem-solving, so prepare to showcase your proactive mindset. Think of scenarios where you've identified issues and implemented solutions. This will highlight your ability to thrive in a fast-paced environment and your readiness to tackle challenges head-on.
