At a Glance
- Tasks: Lead a passionate team to drive membership growth and create an amazing experience for our members.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, discounts, and a free gym membership.
- Other info: Great opportunities for professional development and career advancement.
- Why this job: Make a real impact on people's lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for fitness and community engagement.
The predicted salary is between 30000 - 40000 £ per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities:
- Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
- Lead Generation and Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
- Team Development and Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the 'Joiner Experience' focusing on personalized tours.
- Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
- Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What's in it for you:
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager - Oxford Circus Club, Oxford Circus in London employer: Fitness First
At Fitness First, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Sales Manager at our Oxford Circus Club, you will enjoy a competitive bonus structure, access to a comprehensive benefits portal, and complimentary gym membership, all while being part of a passionate team dedicated to transforming lives through health and fitness. With ample opportunities for professional development and career advancement, you'll thrive in an environment that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Oxford Circus Club, Oxford Circus in London
✨Tip Number 1
Get to know the club! Before your interview, visit the Oxford Circus Club and soak in the atmosphere. Chat with staff and members to understand their experiences. This will help you tailor your approach and show genuine interest during your conversation.
✨Tip Number 2
Practice your pitch! You’ll want to showcase your sales skills and leadership style. Prepare a brief presentation on how you would drive membership growth and enhance the joiner experience. This will demonstrate your proactive attitude and strategic thinking.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local fitness events. Building relationships can give you insider insights and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fitness First team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Sales Manager - Oxford Circus Club, Oxford Circus in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for health and fitness shine through in your application. We want to see how you can inspire others and contribute to our vibrant community!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your sales experience and leadership skills. We love seeing how your background aligns with our mission at Fitness First.
Be Results-Driven:Share specific examples of how you've driven sales performance in the past. We’re all about results, so show us how you’ve made a transformative impact in your previous roles!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Fitness First
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like conversion rates and member retention statistics. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Leadership Style
Fitness First values strong leadership. Prepare examples that highlight your ability to motivate and develop a team. Think about specific instances where you’ve coached team members to success or turned around underperforming staff.
✨Engage with the Company Culture
Familiarise yourself with Fitness First's mission and values. During the interview, express your passion for health and fitness and how it aligns with their community-driven approach. Share personal stories that reflect your commitment to promoting a healthy lifestyle.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Practice responding to scenarios like handling a dissatisfied member or strategising a new lead generation initiative. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
