At a Glance
- Tasks: Lead a passionate team to drive membership growth and create an amazing community experience.
- Company: Join Fitness First, where health and fitness are at the heart of everything we do.
- Benefits: Enjoy a competitive bonus scheme, discounts, and a free gym membership for you and your family.
- Other info: Dynamic role with opportunities for professional development and career advancement.
- Why this job: Make a real impact on members' lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for health and fitness.
The predicted salary is between 36000 - 60000 € per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities:
- Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
- Lead Generation and Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
- Team Development and Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
- Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
- Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s in it for you:
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager - Clapham Junction Station Club, Clapham Junction in London employer: Fitness First
At Fitness First, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Sales Manager at our Clapham Junction Station Club, you will not only drive membership growth but also enjoy a competitive bonus scheme, access to a comprehensive benefits portal, and complimentary gym membership for you and your family. We are committed to your professional development, offering ongoing training and career advancement opportunities in a dynamic environment where your passion for health and fitness can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Clapham Junction Station Club, Clapham Junction in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Fitness First's social media and website to see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your sales achievements and how you can drive membership growth. Make it personal and relatable, so they can see how you fit into their mission of transforming lives through health and fitness.
✨Tip Number 3
Follow up after your interview with a thank-you note. Mention something specific from your conversation to remind them of your enthusiasm and commitment. It’s a small gesture that can make a big difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Manager - Clapham Junction Station Club, Clapham Junction in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for health and fitness shine through! We want to see how your passion aligns with our mission at Fitness First. Share personal experiences that highlight your commitment to making a positive impact on others.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Sales Manager role. Highlight your sales achievements and any leadership experience that demonstrates your ability to drive results and engage a team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Fitness First
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like conversion rates and member retention statistics. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Leadership Style
Fitness First values dynamic leadership. Prepare examples that highlight your ability to motivate and develop a team. Think about specific instances where you’ve coached team members to success or improved team performance through your guidance.
✨Personalise Your Approach
The job requires a tailored approach to member engagement. During the interview, share how you’ve customised interactions with clients in the past. Discuss strategies you’ve implemented to enhance the joiner experience and how you plan to do this at Fitness First.
✨Demonstrate Your Passion for Fitness
Since Fitness First is all about health and fitness, let your passion shine through. Talk about your personal fitness journey or any community events you've been involved in. This will show that you not only understand the industry but are also genuinely invested in it.
