Sales Manager - Brixton Club, Brixton in London
Sales Manager - Brixton Club, Brixton

Sales Manager - Brixton Club, Brixton in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Fitness First

At a Glance

  • Tasks: Lead a passionate team to drive membership growth and create an amazing community experience.
  • Company: Join Fitness First, a vibrant health and fitness company dedicated to transforming lives.
  • Benefits: Enjoy a competitive bonus scheme, discounts, and a free gym membership for you and your family.
  • Why this job: Make a real impact on members' lives while developing your leadership skills in a dynamic environment.
  • Qualifications: Proven sales experience and a passion for health and fitness.
  • Other info: Great opportunities for professional development and career advancement await you!

The predicted salary is between 36000 - 60000 £ per year.

If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!

About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.

Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.

Key Responsibilities:

  • Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
  • Lead Generation and Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
  • Team Development and Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
  • Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
  • Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.

What’s in it for you:

  • Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
  • Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
  • Health and Wellness: Complimentary gym membership for you and discount for family member.
  • Professional Development: Opportunities for ongoing professional development and career advancement.

Sales Manager - Brixton Club, Brixton in London employer: Fitness First

At Fitness First, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Sales Manager at our Brixton Club, you will not only drive membership growth but also enjoy a competitive bonus structure, access to a comprehensive benefits portal, and complimentary gym membership for you and your family. We are committed to your professional development, offering ongoing training and career advancement opportunities in a dynamic environment where your passion for health and fitness can truly shine.
Fitness First

Contact Detail:

Fitness First Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Manager - Brixton Club, Brixton in London

✨Tip Number 1

Get to know the club inside out! Familiarise yourself with Fitness First's values and the Brixton community. When you walk in for that interview, show us how your passion for health and fitness aligns with our mission to inspire others.

✨Tip Number 2

Practice your sales pitch! Think about how you would engage potential members and convert leads into loyal customers. We want to see your enthusiasm and how you can create an exceptional joiner experience right from the start.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the club culture and what it takes to succeed as a Sales Manager. This will give you an edge and show us you're serious about joining the team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on being part of the Fitness First family. Don’t forget to follow up after applying; a little persistence goes a long way!

We think you need these skills to ace Sales Manager - Brixton Club, Brixton in London

Sales Performance Management
Member Engagement
Lead Generation
Sales Strategy Development
Team Leadership
Coaching and Training
Customer Service Excellence
Operational Management
Health and Safety Compliance
Communication Skills
Data Capture and Analysis
Problem-Solving Skills
Adaptability
Motivational Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through! We want to see how passionate you are about making a difference in our members' lives.

Tailor Your Experience: Make sure to highlight your relevant experience in sales and team leadership. We love seeing how your past roles have prepared you for the Sales Manager position at Brixton Club!

Be Personable: Remember, we’re all about creating a vibrant community. Use a friendly tone in your application to show us that you can connect with our members and team alike.

Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!

How to prepare for a job interview at Fitness First

✨Know Your Numbers

As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like conversion rates and member retention statistics. Be ready to discuss how you've used data to drive sales in the past.

✨Showcase Your Leadership Style

Fitness First values dynamic leadership. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where your coaching led to improved performance or morale.

✨Personalise Your Approach

The job requires a tailored approach to member engagement. During the interview, highlight your experience in customising interactions with clients. Share stories that illustrate how you’ve successfully connected with prospects and turned them into loyal members.

✨Demonstrate Your Passion for Fitness

Since Fitness First is all about health and fitness, make sure to convey your enthusiasm for the industry. Talk about your personal fitness journey or any community initiatives you've been involved in. This will show that you're not just a fit for the role, but also for the company culture.

Sales Manager - Brixton Club, Brixton in London
Fitness First
Location: London

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