At a Glance
- Tasks: Lead a passionate team to drive membership growth and create exceptional experiences for our members.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, discounts, and a free gym membership.
- Other info: Great opportunities for professional development and career advancement.
- Why this job: Make a transformative impact on lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities:
- Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
- Lead Generation and Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
- Team Development and Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
- Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
- Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s in it for you:
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager in London employer: Fitness First
At Fitness First, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that prioritises teamwork and personal growth. Located in Solihull, our club offers unique opportunities for fitness professionals to thrive, with comprehensive training and development programmes designed to elevate your career in the fitness industry. Join us and be part of a community that truly cares about its members and each other, where your passion for fitness can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in London
✨Tip Number 1
Get to know the company inside out! Research Fitness First, their values, and their community impact. This way, when you chat with them, you can show off your passion for health and fitness and how you fit into their vibrant culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local fitness events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle objections or convert leads into loyal members. Show them you’re ready to drive membership growth right from the start!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fitness First team and making a transformative impact.
We think you need these skills to ace Sales Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for health and fitness shine through! We want to see how passionate you are about making a difference in our members' lives.
Tailor Your Experience:Make sure to highlight your relevant experience in sales and team leadership. We love seeing how your past roles have prepared you for the Sales Manager position, so be specific!
Be Personable:Remember, we’re all about creating a vibrant community. Use a friendly tone in your application to show us that you can connect with our members and team alike.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Fitness First
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like conversion rates and member retention statistics. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Leadership Style
Fitness First is looking for a dynamic leader. Prepare examples that highlight your coaching and team development skills. Think about times when you motivated your team to exceed targets or improved their performance through training.
✨Personalise Your Approach
Since the role involves engaging with members and prospects, practice personalising your responses during the interview. Use the STAR method to share stories that reflect your ability to tailor experiences for different individuals, just as you would in the role.
✨Demonstrate Passion for Health and Fitness
Fitness First values enthusiasm for health and fitness. Be prepared to share your own fitness journey or how you inspire others to lead healthier lives. This will show that you align with their mission and culture.
