At a Glance
- Tasks: Lead a passionate team to drive membership growth and create exceptional experiences for our members.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, gym membership, and discounts for your family.
- Other info: Opportunities for professional development and career advancement await you!
- Why this job: Make a transformative impact on lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities:
- Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
- Lead Generation and Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
- Team Development and Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
- Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
- Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s in it for you:
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager in Bangor employer: Fitness First
At Fitness First, we pride ourselves on being an exceptional employer that champions health and fitness while fostering a vibrant community. Our dynamic work culture encourages personal growth and development, offering competitive bonuses, comprehensive benefits, and complimentary gym memberships for employees and their families. Join us in making a transformative impact on the lives of our members while enjoying a supportive environment that values excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Bangor
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture at Fitness First. Show us how your passion for health and fitness aligns with our mission. Bring your enthusiasm to the table, and don’t forget to share your ideas on driving membership growth!
✨Tip Number 3
Practice your sales pitch! As a Sales Manager, you'll need to demonstrate your ability to engage and convert leads. Role-play with a friend or mentor to refine your approach and boost your confidence before those big interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our vibrant community at Fitness First. Let’s make a transformative impact together!
We think you need these skills to ace Sales Manager in Bangor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for health and fitness shine through! We want to see how passionate you are about making a difference in our members' lives.
Tailor Your Experience:Make sure to highlight your relevant experience in sales and team leadership. We love seeing how your past roles have prepared you for the Sales Manager position, so be specific!
Be Personable:Remember, we’re all about creating a vibrant community. Use a friendly tone in your application to show us that you can connect with our members and team alike.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Fitness First
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Be prepared to discuss your past sales performance, conversion rates, and how you've driven membership growth in previous roles. Bring specific examples that showcase your results-driven approach.
✨Showcase Your Leadership Style
Fitness First is looking for a dynamic leader. During the interview, share your experiences in coaching and developing teams. Highlight how you've motivated your team to achieve targets and how you handle feedback. This will show them you're not just about numbers but also about people.
✨Engage with Their Mission
Familiarise yourself with Fitness First's commitment to health and fitness. Be ready to discuss how you can contribute to their mission of inspiring others. Share your passion for fitness and how it aligns with their values, making it clear that you're not just looking for a job, but a place where you can make a difference.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about their sales strategies, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.
