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For Companies At a Glance
- Tasks: Lead a passionate team to drive membership growth and enhance member experiences.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, gym membership, and discounts for family.
- Why this job: Make a transformative impact on members' lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for health and fitness.
- Other info: Great opportunities for professional development and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose
As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities
- Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute "call drives" to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
- Lead Generation And Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
- Team Development And Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
- Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
- Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s In It For You
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager - London employer: Fitness First UK
Contact Detail:
Fitness First UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join local groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Fitness First, understand their values, and think about how your experience aligns with their mission. Practice common interview questions and come armed with examples of how you’ve driven sales and engaged members in the past.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them why you’re the perfect fit for the Sales Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Fitness First team and making a difference in our community.
We think you need these skills to ace Sales Manager - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through! We want to see how passionate you are about making a difference in our members' lives.
Tailor Your Experience: Make sure to highlight your relevant experience in sales and team leadership. We love seeing how your past roles have prepared you for the Sales Manager position, so don’t hold back!
Be Personable: Remember, we’re all about creating exceptional experiences. Use a friendly tone in your application to reflect how you would engage with our members and team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Fitness First UK
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like conversion rates and member retention statistics. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Leadership Style
Fitness First is looking for a dynamic leader. Prepare examples that highlight your leadership style and how you've motivated teams in the past. Think about specific instances where you’ve coached team members to success or improved team performance.
✨Personalise Your Approach
The job requires a tailored approach to member engagement. During the interview, share how you plan to customise interactions with potential members. Discuss strategies you've used to follow up with leads and ensure a great joiner experience.
✨Demonstrate Passion for Health and Fitness
Since Fitness First is all about health and fitness, make sure to convey your passion for the industry. Share personal stories or experiences that reflect your commitment to fitness and how it aligns with the company’s mission to inspire others.
