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- Tasks: Lead a passionate team to drive membership growth and enhance member experiences.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, gym membership, and discounts for family.
- Other info: Great opportunities for professional development and career advancement.
- Why this job: Make a transformative impact on members' lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for health and fitness.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Sales Manager – London role at Fitness First UK
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club\’s positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities
Sales and Member Engagement:
- Manage new appointments/tours, customizing each interaction and conducting structured communication.
- Follow up with no-shows and non-joiners to address concerns and re-book appointments.
- Evaluate and adjust sales strategy and activity based on performance trends.
- Confirm next day\’s appointments with a personalized approach to minimize cancellations.
- Plan and execute \’call drives\’ to proactively reach out to potential prospects and schedule appointments.
- Capture data and outcomes of calls, appointments, and tours using company systems.
Lead Generation And Conversion
- Explore new lead generation avenues, such as corporate partnerships and community events.
- Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members.
- Ensure exceptional service to enhance the joiner experience and encourage referrals.
Team Development And Training
- Conduct regular meetings to coach, motivate, and develop the team.
- Provide instant feedback to team members who do not offer exceptional service.
- Guide new joiners towards personalized 1-1 sessions or group exercise classes.
- Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
Operational Excellence
- Uphold operational excellence in all interactions.
- Always adhere to company policy and procedures.
Duty Management
- Ensure a great welcome and experience for every member at every opportunity.
- Deliver an excellent joiner experience and tour every time for every guest.
- Steer members to GX classes and book 1-1 sessions.
- Maintain high standards of cleanliness and hygiene in the club.
- Lead on the safety of the club, ensuring compliance with all regulations.
- Ensure all staff are clear on their responsibilities and tasks per shift.
- Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s In It For You
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
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Sales Manager - London employer: Fitness First UK
Contact Detail:
Fitness First UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join local groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, make sure you can confidently talk about your experience and what makes you a great fit for the Sales Manager role. Keep it engaging and show your passion for health and fitness.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you’re genuinely interested in joining Fitness First and helps us keep track of all the amazing candidates like you. Don’t miss out!
We think you need these skills to ace Sales Manager - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through! We want to see how your passion aligns with our mission at Fitness First. Share personal stories or experiences that highlight your commitment to making a positive impact.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Manager role. Highlight relevant experience and skills that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Results-Driven: In your application, focus on your achievements and how you've driven results in previous roles. Use specific examples to demonstrate your ability to meet targets and lead teams effectively. We’re all about results here at Fitness First!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Fitness First UK
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like conversion rates and member retention statistics. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Leadership Style
Fitness First values dynamic leadership. Prepare examples that highlight your ability to motivate and develop a team. Think about specific instances where you’ve coached team members to success or improved team performance through your guidance.
✨Personalise Your Approach
Since the role involves engaging with potential members, practice personalising your communication style. During the interview, show how you would tailor your approach to different prospects, ensuring they feel valued and understood.
✨Demonstrate Passion for Fitness
Fitness First is all about health and fitness. Share your personal fitness journey or experiences that reflect your passion for the industry. This will help you connect with the interviewers and show that you align with the company’s values.