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For Companies At a Glance
- Tasks: Lead a passionate team to drive membership growth and create exceptional experiences for our members.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, gym membership, and discounts for your family.
- Why this job: Make a transformative impact on lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for health and fitness.
- Other info: Dynamic environment with opportunities for professional development and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club\\\’s positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities
Sales and Member Engagement
- Manage new appointments/tours, customizing each interaction and conducting structured communication.
- Follow up with no-shows and non-joiners to address concerns and re-book appointments.
- Evaluate and adjust sales strategy and activity based on performance trends.
- Confirm next day\\\’s appointments with a personalized approach to minimize cancellations.
- Plan and execute \\\”call drives\\\” to proactively reach out to potential prospects and schedule appointments.
- Capture data and outcomes of calls, appointments, and tours using company systems.
Lead Generation And Conversion
- Explore new lead generation avenues, such as corporate partnerships and community events.
- Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members.
- Ensure exceptional service to enhance the joiner experience and encourage referrals.
Team Development And Training
- Conduct regular meetings to coach, motivate, and develop the team.
- Provide instant feedback to team members who do not offer exceptional service.
- Guide new joiners towards personalized 1-1 sessions or group exercise classes.
- Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
Operational Excellence
- Uphold operational excellence in all interactions.
- Always adhere to company policy and procedures.
Duty Management
- Ensure a great welcome and experience for every member at every opportunity.
- Deliver an excellent joiner experience and tour every time for every guest.
- Steer members to GX classes and book 1-1 sessions.
- Maintain high standards of cleanliness and hygiene in the club.
- Lead on the safety of the club, ensuring compliance with all regulations.
- Ensure all staff are clear on their responsibilities and tasks per shift.
- Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s In It For You
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
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Sales Manager employer: Fitness First UK
Contact Detail:
Fitness First UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Get to know the company inside out! Research Fitness First, their values, and their community impact. This way, when you chat with them, you can show off your passion for health and fitness, making it clear you're the perfect fit for their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider info can give you an edge in interviews and help you tailor your approach.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle objections or convert leads into loyal members. Role-playing these situations can boost your confidence and showcase your skills effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Fitness First family right from the start!
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through! We want to see how passionate you are about making a transformative impact on our members' lives.
Tailor Your Experience: Make sure to highlight your relevant experience in sales management. We’re looking for results-driven leaders, so share specific examples of how you've driven membership growth and engaged teams in the past.
Be Personable: Remember, we value exceptional service! Use your application to demonstrate your ability to connect with people. A friendly tone can go a long way in showing us you’re the right fit for our vibrant community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fitness First UK
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators (KPIs) relevant to membership growth and revenue. Be ready to discuss how you've used data to drive results in previous roles.
✨Showcase Your Leadership Style
Fitness First values dynamic leadership. Prepare examples that highlight your ability to coach and motivate a team. Think about specific instances where you’ve developed team members or improved their performance through your guidance.
✨Personalise Your Approach
Since the role involves engaging with potential members, practice personalising your communication style. During the interview, show how you would tailor your approach to different prospects, ensuring they feel valued and understood.
✨Demonstrate Operational Excellence
Operational standards are crucial in this role. Be prepared to discuss how you ensure compliance with health and safety regulations and maintain high cleanliness standards. Share any experiences where you successfully managed operations while driving sales.
