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- Tasks: Lead a passionate team to drive membership growth and create exceptional experiences for our members.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, gym membership, and discounts for your family.
- Why this job: Make a transformative impact on people's lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for health and fitness.
- Other info: Dynamic environment with opportunities for professional development and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose
As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities
- Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute "call drives" to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
- Lead Generation And Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
- Team Development And Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
- Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
- Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What's In It For You
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager - London employer: Fitness First UK
Contact Detail:
Fitness First UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, attend local events, and engage with potential employers on social media. The more people you know, the better your chances of landing that Sales Manager role!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, mission, and what makes them tick. This way, you can show how your passion for health and fitness aligns perfectly with their goals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your previous sales successes and how you can drive membership growth. Use specific examples to demonstrate your results-driven approach and leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our vibrant community at Fitness First.
We think you need these skills to ace Sales Manager - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through! We want to see how your passion aligns with our mission at Fitness First. Share personal experiences that highlight your commitment to making a positive impact.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Manager role. Highlight relevant experience in sales and team leadership, and don’t forget to mention any specific achievements that demonstrate your ability to drive membership growth.
Be Results-Driven: We love numbers! Include quantifiable results from your previous roles to showcase your success in sales and member engagement. This could be anything from exceeding sales targets to improving customer satisfaction scores.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Fitness First UK
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics and performance. Brush up on key figures like conversion rates, membership growth percentages, and revenue targets. Being able to discuss these confidently will show that you're results-driven and ready to make an impact.
✨Showcase Your Leadership Style
Fitness First is looking for a dynamic leader. Prepare to share examples of how you've motivated and developed teams in the past. Think about specific situations where your coaching made a difference, and be ready to discuss your approach to team development and training.
✨Personalise Your Approach
The job requires a tailored approach to member engagement. During the interview, highlight your experience in customising interactions with clients or team members. Discuss how you’ve successfully followed up with leads or addressed concerns to enhance the joiner experience.
✨Demonstrate Your Passion for Fitness
Since Fitness First is all about health and fitness, let your passion shine through. Share your personal fitness journey or any initiatives you've been involved in that promote health and wellness. This will resonate well with the company culture and show that you align with their values.
