At a Glance
- Tasks: Lead a dynamic sales team to achieve membership goals and enhance member retention.
- Company: Join Fitness First, a top health and fitness company in the Middle East.
- Benefits: Competitive salary, career growth, and access to world-class facilities.
- Other info: Be part of a vibrant community with over 70,000 members across the region.
- Why this job: Make a real impact on members' fitness journeys while leading an enthusiastic team.
- Qualifications: 3-4 years of experience in sales and team management.
The predicted salary is between 30000 - 40000 £ per year.
Fitness First is one of the world's leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 35 clubs across the UAE, Bahrain, Qatar, and Kuwait. We offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.
Role and Eligibility Criteria
- Ensure the sales team achieves their agreed Monthly Sales Budget, club closing membership count and net gain through profitable and sustainable growth.
- Drive and lead a team of Membership consultants to club sales budget.
- Drive and lead your Member retention consultant to desired Leaver goals and net gain.
- Have a keen eye on Retention delivered through excellent customer service to all club members and non-members.
- Drive new memberships sales daily, weekly and monthly.
- Lead Generation activity driven and focused.
- Target and goal driven.
- Effectively deal with members queries and is solution oriented.
- Positive and 'can do' mindset.
- Basic computer proficiency skills.
- Excellent Communication skills.
- Team handling management and skills.
- 3-4 years of relevant experience.
Membership Sales & Retention Manager - Dubai / UAE in Moffat employer: Fitness First Middle East
At Fitness First, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. Located in the dynamic city of Dubai, our team enjoys access to world-class facilities and ongoing professional development opportunities, all while contributing to a mission of promoting health and wellness in the community. With a focus on employee well-being and a supportive environment, we empower our staff to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales & Retention Manager - Dubai / UAE in Moffat
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join online forums, or even hit up local gyms. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to talk about your achievements in sales and retention. Bring examples of how you've driven membership growth and improved customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and gives you another chance to highlight why you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Membership Sales & Retention Manager. Plus, it shows you're serious about joining our awesome team at Fitness First!
We think you need these skills to ace Membership Sales & Retention Manager - Dubai / UAE in Moffat
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let your enthusiasm for health and fitness shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping others achieve their fitness goals.
Highlight Your Sales Experience:Make sure to showcase any relevant sales experience you have. We’re looking for someone who can drive membership sales and lead a team effectively, so don’t be shy about sharing your past successes in this area.
Emphasise Customer Service Skills:Since member retention is key, highlight your customer service skills in your application. We value a positive and solution-oriented mindset, so share examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Fitness First Middle East
✨Know Your Numbers
Before the interview, brush up on your sales metrics and retention statistics. Be ready to discuss how you've met or exceeded targets in previous roles. This shows you understand the importance of driving membership sales and can back it up with real examples.
✨Showcase Your Leadership Skills
Since this role involves leading a team, prepare to share specific instances where you've successfully managed a team. Highlight your approach to motivating others and achieving collective goals, as well as how you handle challenges within a team setting.
✨Customer Service is Key
Fitness First prides itself on excellent customer service. Think of examples where you've gone above and beyond for customers. Be ready to explain how you would ensure a positive experience for both members and non-members alike.
✨Be Solution-Oriented
Prepare to discuss how you tackle member queries and complaints. Think of scenarios where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and your commitment to member satisfaction.
