At a Glance
- Tasks: Lead a passionate team to drive membership growth and create exceptional experiences for our members.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, discounts, and a free gym membership.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Make a transformative impact on lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for health and fitness.
The predicted salary is between 30000 - 40000 £ per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose
As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Key Responsibilities
- Sales and Member Engagement: Manage new appointments/tours, customizing each interaction and conducting structured communication. Follow up with no-shows and non-joiners to address concerns and re-book appointments. Evaluate and adjust sales strategy and activity based on performance trends. Confirm next day's appointments with a personalized approach to minimize cancellations. Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments. Capture data and outcomes of calls, appointments, and tours using company systems.
- Lead Generation and Conversion: Explore new lead generation avenues, such as corporate partnerships and community events. Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members. Ensure exceptional service to enhance the joiner experience and encourage referrals.
- Team Development and Training: Conduct regular meetings to coach, motivate, and develop the team. Provide instant feedback to team members who do not offer exceptional service. Guide new joiners towards personalized 1-1 sessions or group exercise classes. Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
- Operational Excellence: Uphold operational excellence in all interactions. Always adhere to company policy and procedures.
- Duty Management: Ensure a great welcome and experience for every member at every opportunity. Deliver an excellent joiner experience and tour every time for every guest. Steer members to GX classes and book 1-1 sessions. Maintain high standards of cleanliness and hygiene in the club. Lead on the safety of the club, ensuring compliance with all regulations. Ensure all staff are clear on their responsibilities and tasks per shift. Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s in it for you
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager employer: Fitness First Ltd
At Fitness First, we pride ourselves on being an exceptional employer that champions health and fitness while fostering a vibrant community. Our dynamic work culture encourages personal growth through ongoing professional development opportunities, competitive bonuses, and a comprehensive benefits portal, including complimentary gym memberships. Join us in making a transformative impact on the lives of our members while enjoying a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Get to know the company inside out! Research Fitness First, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for health and fitness and how you can contribute to their vibrant community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider info can give you an edge and help you tailor your approach.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle objections or convert leads into loyal members. Role-playing with a friend can help you feel more confident and ready to impress!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for health and fitness shine through! We want to see how your passion aligns with our mission at Fitness First. Share personal stories or experiences that highlight your commitment to making a transformative impact.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Sales Manager. Highlight your relevant experience in sales and team leadership, and don’t forget to mention any strategies you've successfully implemented in the past. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and it ensures your application goes straight to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Fitness First Ltd
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Be prepared to discuss your past sales performance, targets you've met, and how you plan to drive membership growth at Fitness First. Bring specific examples that showcase your results-driven approach.
✨Showcase Your Leadership Style
Fitness First is looking for a dynamic leader. During the interview, share your experiences in coaching and developing teams. Highlight how you've motivated your team to achieve sales targets and improved their skills, as this will resonate with their focus on team development.
✨Engage with Their Values
Familiarise yourself with Fitness First's passion for health and fitness. In your responses, reflect their enthusiasm and commitment to creating a vibrant community. Share personal stories about how fitness has impacted your life, showing that you align with their mission.
✨Prepare Questions About Their Strategy
Demonstrate your interest in the role by preparing insightful questions about their current sales strategies and future goals. Ask about their approach to lead generation and member engagement, which shows you're thinking ahead and are eager to contribute to their success.
