At a Glance
- Tasks: Lead a team to deliver 5-star experiences and optimise member journeys.
- Company: Join Fitness First Ltd, a leader in the fitness industry.
- Benefits: Enjoy competitive bonuses, health benefits, and professional development.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in members' lives while growing your career.
- Qualifications: Passion for customer service and experience in team leadership.
The predicted salary is between 30000 - 40000 £ per year.
Fitness First Ltd is seeking a passionate Member Experience Manager to join their team in the United Kingdom. Your mission will be to ensure every member has a 5-star experience by leading the team, optimizing member journeys, and improving retention rates.
You will interact with each member, manage training for team adherence to service standards, and take on Duty Manager responsibilities when needed.
The role offers a competitive bonus scheme, health and wellness benefits, and professional development opportunities.
Member Experience Leader — 5-Star Service & Growth employer: Fitness First Ltd
Fitness First Ltd is an exceptional employer that prioritises the well-being and growth of its employees while fostering a vibrant work culture. With a focus on delivering 5-star service, team members benefit from competitive bonuses, comprehensive health and wellness programmes, and ample opportunities for professional development in a supportive environment. Joining Fitness First means being part of a dynamic team dedicated to enhancing member experiences and driving personal and professional success.
