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- Tasks: Lead a passionate team to drive membership growth and create exceptional experiences for our members.
- Company: Join Fitness First, a vibrant community dedicated to health and fitness.
- Benefits: Enjoy a competitive bonus scheme, gym membership, and discounts for your family.
- Other info: Great opportunities for professional development and career advancement.
- Why this job: Make a transformative impact on lives while developing your leadership skills.
- Qualifications: Proven sales experience and a passion for motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!
At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.
Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.
Sales and Member Engagement:
- Manage new appointments/tours, customizing each interaction and conducting structured communication.
- Follow up with no-shows and non-joiners to address concerns and re-book appointments.
- Evaluate and adjust sales strategy and activity based on performance trends.
- Confirm next day's appointments with a personalized approach to minimize cancellations.
- Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments.
- Capture data and outcomes of calls, appointments, and tours using company systems.
Lead Generation and Conversion:
- Explore new lead generation avenues, such as corporate partnerships and community events.
- Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members.
- Ensure exceptional service to enhance the joiner experience and encourage referrals.
Team Development and Training:
- Conduct regular meetings to coach, motivate, and develop the team.
- Provide instant feedback to team members who do not offer exceptional service.
- Guide new joiners towards personalized 1-1 sessions or group exercise classes.
- Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
Operational Excellence:
- Uphold operational excellence in all interactions.
- Always adhere to company policy and procedures.
Duty Management:
- Ensure a great welcome and experience for every member at every opportunity.
- Deliver an excellent joiner experience and tour every time for every guest.
- Steer members to GX classes and book 1-1 sessions.
- Maintain high standards of cleanliness and hygiene in the club.
- Lead on the safety of the club, ensuring compliance with all regulations.
- Ensure all staff are clear on their responsibilities and tasks per shift.
- Deliver duty management with 100% consistency, including opening/closing duties and compliance.
What’s in it for you:
- Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
- Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
- Health and Wellness: Complimentary gym membership for you and discount for family member.
- Professional Development: Opportunities for ongoing professional development and career advancement.
Sales Manager in London employer: Fitness First Ltd
Contact Detail:
Fitness First Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture at Fitness First. Show us that you understand their passion for health and fitness, and be ready to share how you can contribute to their vibrant community.
✨Tip Number 3
Practice your sales pitch! As a Sales Manager, you'll need to demonstrate your ability to engage and convert leads. Role-play with a friend or mentor to refine your approach and boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining our team at Fitness First.
We think you need these skills to ace Sales Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and fitness shine through! We want to see how your passion aligns with our mission at Fitness First. Share personal experiences that highlight your commitment to making a positive impact.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Sales Manager role. Highlight your leadership abilities and any relevant sales achievements that demonstrate your capability to drive membership growth.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application reaches us quickly and efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Fitness First Ltd
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators like conversion rates and member retention statistics. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Leadership Style
Fitness First is looking for a dynamic leader. Prepare examples that highlight your coaching and team development skills. Think about times when you motivated your team to exceed targets or improved their performance through training.
✨Personalise Your Approach
In the interview, emphasise your ability to customise interactions with prospects and members. Share specific strategies you've used to enhance the joiner experience, such as tailored tours or follow-up communications that address individual concerns.
✨Demonstrate Operational Excellence
Be prepared to discuss how you ensure operational standards are met. Talk about your experience with health and safety compliance, cleanliness, and how you maintain high service levels. This will show that you understand the importance of operational excellence in driving sales.