FitFlop is seeking a proactive Customer Service Coordinator to deliver first-class support to our online customers worldwide. You'll handle inquiries across email, phone, live chat and social media, maintaining FitFlop's friendly tone and personal touch.
You'll become a product expert, manage orders, returns and aftercare, and collaborate with operations, marketing and ecommerce teams to improve the customer journey while staying organized in a fast-paced environment.
Hybrid Digital Customer Experience Specialist employer: FitFlop
At FitFlop, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters creativity and collaboration within our expanding digital team. With flexible working hours, generous holiday allowances, and a strong focus on employee development, we empower our Digital Trading Executives to thrive in their careers while enjoying unique benefits like summer Fridays and a workplace nursery. Join us in a dynamic environment where your passion for digital retail can flourish and make a real impact.
