Our fast expandingin-house Digital Department is looking for a talented, passionate Digital Trading Executive to join our dynamic team. You'll support the digital trading manager in the trading and site optimisation of FF.com and provide reporting and insights to help drive sales and conversion. You'll work closely with demand planners and marketing teams to help drive performance, report on KPIs, web analytics and work to deadlines.
As Digital Trading Executive, you’ll have a passion for all things digital. You’ll have a foundation of digital knowledge within a fashion retail environment and you’ll be looking to really build your digital career. As well as coming armed with an irresistible personality, extraordinary attention to detail, you’ll need to be organised and have a ‘get up and go’ mentality to become a master in our busy digital department.
You’ll thrive at the idea of providing support to the busy digital team with the aim of maximising the online trading opportunities at FitFlop.
The Responsibilities:
- Assist with the day to day website trading and merchandising actions across all territories
- Develop an understanding of all website KPIs and budget, and how daily actions impact these
- Responsible for the product creation process, liaising with demand planners, studio and copywriters to ensure products are created and launched based on intake and marketing calendar
- Support on building out the trade calendar with key opportunities for promotions, product and trend launches
- Visually merchandise product landing pages on a daily and/or weekly basis for specific territories, factoring in emails, stock, sales and seasonality
- Use our CX tools Contentsquare and AB Tasty to enhance conversion and user journeys, carrying out regular market and competitor analysis to inform ideas
- Conduct regular site walks on all territories to identify and rectify any issues, as well as reviewing opportunities to improve the customer journey
- Assist the trading team and Content Exec in briefing homepage and content updates, factoring in seasonality and sales
- Work with CRM and Digital Marketing teams on newsletters and paid ads, advising on landing pages as well and stock and intake changes
- Implement trading actions across all territories, including category creation and updates, mega menu refreshes, search bar changes and SEO requests
- Undertake competitor analysis on an ad hoc/seasonal basis identifying opportunities that may help improve the customer experience
The Person:
- You’ll have a little experience in the digital world already and ideally come from a fashion / retail background
- You’ll have great numerical and analytical skills and be a whizz with Excel
- You’ll be super-organised, able to juggle multiple tasks and prioritise!
- You’ll have an eagle-eye for detail and accuracy
- Good communication and being commercially aware is key
- You’ll be self-motivated, with a positive attitude - a team player who is keen to contribute and work collaboratively as part of an awesome team
- You’ll be the eyes and ears of digital, so keeping up to date with the latest developments in the digital arena is key
The Benefits:
- Product Allowance
- Hybrid and flexible working hours
- Summer Fridays (6 ½ days in July and August on Fridays)
- A day off for your Birthday
- 25 days holiday + Bank Holidays
- Work from anywhere for 2 weeks
- WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees)
- Wellbeing Program – Retail Trust, Sanctus Coaching and Calm App
- Career development allowance ( Personal allowance to use on career development)
- Private health care and or dental care (provided by AXA and DenPlan
- Socials organised by Wellbeing and Feel Good group
- Check out ourcareers page to learn more!
Equal Opportunities:
FitFlop is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, regardless of age, gender identity, sexual orientation, disability, neurodivergence, ethnicity, religion or belief, or any other characteristic protected by law.
We actively encourage neurodivergent candidates and individuals with disabilities to apply. If you require any reasonable adjustments during the application or interview process, please let us know. We are committed to providing an accessible and supportive recruitment experience.
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StudySmarter Expert Advice🤫
We think this is how you could land Digital Trading Executive Digital · London ·
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like FitFlop are looking for when hiring for a Digital Trading Executive Digital · London ·.
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✨Attend E-commerce Events and Conferences
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✨Utilise Company Resources
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Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at FitFlop, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with FitFlop's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at FitFlop. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at FitFlop
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that FitFlop uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at FitFlop. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
