Senior Director, Head of Marketing Communications - London

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries.

Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.

Fitch Solutions is currently seeking a Senior Director, Head of Marketing Communications, based out of our New York or London office. This is a communications led role with explicit commercial accountability. Sitting within the Marketing organization, the Senior Director will define and execute a market-facing communications and media strategy that drives demand, accelerates pipeline, strengthens strategic relationships, and positions Fitch Solutions as an indispensable partner to clients, prospects, and the broader Fitch ecosystem.

The successful candidate will not operate as a passive brand steward. They will act as a strategic growth partner to the business, translating insight, data, and expertise into narratives that influence buying decisions, unlock new commercial opportunities, and elevate Fitch Solutions’ role in the market—working closely with Fitch Ratings in a matrixed environment to amplify collective impact while operating within enterprise narrative and regulatory boundaries.

This role will build, scale, and lead a global team, establish clear performance metrics, and ensure marketing communications is measured by business outcomes, not activity alone.

• Own and execute a marketing communications strategy that is explicitly aligned to revenue growth, pipeline development, and strategic priorities across Fitch Solutions’ businesses.
• Partner closely with Commercial leadership to support go-to-market strategy, priority verticals, and account-based growth through targeted narratives and media activation.
• Position Fitch Solutions as a strategic partner, not just a data provider—using communications to reinforce value, differentiation, and long-term relevance to clients.
• Translate product innovation, research insight, and market expertise into communications that influence demand, shorten sales cycles, and support enterprise and multiyear deal conversations.
• Establish communications as a commercial lever, with clear accountability for contribution to revenue-related outcomes.

• Define and lead a proactive, insight-driven earned media and external communications strategy focused on growth markets, priority audiences, and commercial objectives.
• Secure high impact media placement for Fitch Solutions’ research, data, and subject matter experts across financial, business, and specialist trade media.
• Build and maintain deep relationships with senior journalists, editors, and influencers covering credit markets, macroeconomics, private capital, ESG, data, and financial technology.
• Partner with Research, Product, and Commercial leaders to identify newsworthy moments that advance both visibility and revenue objectives.
• Provide senior level counsel on messaging, positioning, and media readiness to executives and subject matter experts, including coordination with Fitch Ratings where appropriate.
• Ensure all external communications align with enterprise governance, regulatory requirements, and brand guardrails across a complex, matrixed organization.

• Develop and govern an integrated communications framework across paid, earned, shared, and owned channels, ensuring consistency, scale, and commercial relevance.
• Collaborate with Digital, Content, Design, and Campaign teams to deliver integrated programs that reinforce growth narratives and demand generation efforts.
• Support product launches, flagship research, and thematic growth initiatives with commercially focused communications planning and amplification.
• Ensure messaging ladders clearly from insight → value → commercial relevance.

• Strengthen the clarity, credibility, and commercial relevance of the Fitch Solutions brand while respecting the distinctiveness of individual businesses.
• Use awards, events, and thought leadership platforms as growth accelerators, not vanity initiatives—clearly linking participation to strategic and commercial outcomes.
• Support and amplify Fitch Solutions’ presence at priority industry events, ensuring messaging aligns with sales, partnership, and growth objectives.
• Develop post-event and post-campaign content that converts visibility into durable commercial value.

• Build, lead, and scale a high performing global marketing communications team, setting clear roles, expectations, and development pathways.
• Establish a disciplined operating model with clear prioritization, governance, and ways of working across Marketing, Commercial, Research, Product, and Group Communications.
• Act as a senior, credible partner to stakeholders across Fitch Solutions and Fitch Ratings in a matrixed environment, balancing collaboration with accountability.
• Embed modern tools, including AI enabled platforms, to improve insight generation, execution speed, measurement, and team productivity.

This role will be measured on business impact, not activity. KPIs will include, but are not limited to:

• Contribution to pipeline growth and revenue aligned initiatives
• Quality, relevance, and strategic value of earned media coverage
• Influence on priority growth narratives and go-to-market initiatives
• Effectiveness of communications in supporting product launches and strategic partnerships
• Team performance, capability development, and scalability
• Demonstrated ROI of communications activity against commercial objectives

• 10+ years’ experience in senior communications or marketing communications roles within financial services, data, B2B, or capital markets environments.
• Proven ability to connect communications strategy to commercial outcomes and revenue growth.
• Strong track record of securing high quality earned media and elevating complex businesses through narrative leadership.
• Experience operating in matrixed, global organizations, ideally alongside ratings, research, or regulated businesses.
• Demonstrated success building and leading teams in complex environments.
• Exceptional editorial judgment and executive level communication skills.

• A commercial mindset: you see communications as a growth driver, not a support function.
• Credibility with senior commercial, product, and research leaders—and the confidence to challenge when needed.
• Deep understanding of how narrative, media, and reputation influence buying decisions in B2B and capital markets.
• Ability to operate at both strategic and executional levels, delivering impact, not just plans.
• A leadership style grounded in clarity, accountability, and results.

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long‑term goals.
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind.
• Supportive Parenting Policies: Family‑first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives.

Fitch is committed to providing global securities markets with objective, timely, independent and forward‑looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.