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- Tasks: Manage and enhance the Service Desk AI Assistant for user satisfaction.
- Company: Global financial information services provider with a focus on innovation.
- Benefits: Hybrid work, professional development, and a supportive team environment.
- Why this job: Make a real impact in technology and data while growing your career.
- Qualifications: Strong AI tech background and experience with Moveworks and Jira Service Desk.
- Other info: Excellent opportunity for career growth in a dynamic setting.
The predicted salary is between 48000 - 72000 £ per year.
A global financial information services provider is looking for an AI Product Owner & Developer based in Manchester. You will manage and improve the Service Desk AI Assistant, focusing on user satisfaction and efficiency.
The ideal candidate has a strong AI technology background and experience with tools like Moveworks and Jira Service Desk.
With a hybrid work environment and a commitment to professional development, this role offers an excellent opportunity to grow in a supportive team. Join us to make an impact in technology and data.
Senior Service Desk AI Product Owner | Drive Automation in Manchester employer: Fitch Solutions
Contact Detail:
Fitch Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Desk AI Product Owner | Drive Automation in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with AI and service desk tools. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your experience with AI technologies and tools like Moveworks and Jira Service Desk. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by understanding the company’s products and services. Be ready to discuss how you can improve user satisfaction and efficiency with the Service Desk AI Assistant. We want to see your passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Service Desk AI Product Owner | Drive Automation in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AI technologies and tools like Moveworks and Jira Service Desk. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving user satisfaction and efficiency in service desk operations. Let us know how you can make an impact in our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially related to AI and automation. We love seeing candidates who can think critically and drive solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Fitch Solutions
✨Know Your AI Stuff
Make sure you brush up on your AI technology knowledge, especially around tools like Moveworks and Jira Service Desk. Be ready to discuss how you've used these tools in the past and how they can improve user satisfaction and efficiency.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly in service desk environments. Highlight your ability to drive automation and improve processes, as this will resonate well with the interviewers.
✨Understand User Experience
Since the role focuses on user satisfaction, think about how you can enhance the user experience with AI solutions. Be prepared to share ideas or strategies you've implemented before that have positively impacted users.
✨Embrace the Hybrid Work Culture
Familiarise yourself with hybrid work dynamics and be ready to discuss how you thrive in such environments. Share your experiences of collaborating with teams remotely and how you maintain productivity while working from home.
