Business Process Management (BPM) Engineer in London

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting‐edge technologies like AI and cloud solutions, we are home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a Best Place to Work in Technology 3 years in a row. Whether you are an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.

Fitch Ratings is currently seeking a BPM Engineer to join our global technology team in London, Manchester, or Toronto. This is your opportunity to architect automation solutions that transform how a world‐leading financial information company operates – where your workflows directly impact analysts, executives, and decision‐makers across 30+ countries. You will be at the forefront of our digital transformation, building intelligent process automation with opportunities to explore how AI and emerging technologies can revolutionize business processes. This role is pivotal in engineering the future of how Fitch works, with the autonomy to innovate, the resources to experiment, and a learning‐first culture that celebrates curiosity and growth.

The initial assignment will be to build and maintain our Decisions vendor platform to support flows that will be used by Fitch Credit analysts via our new strategic Credit Module platform. This is in the process of rolling out to our business groups with full coverage expected in the next 12 months. This is a key part of the analytical platform to calculate ratings based on our research.

What We Offer:

• Strategic influence with immediate impact: Shape the enterprise automation roadmap as a trusted advisor to senior stakeholders while your solutions go live to thousands of global users, transforming manual processes into seamless automated experiences.
• Continuous learning and career growth: Access to training, certifications, conferences, and a community that values curiosity and staying ahead of trends, with opportunities to mentor talent, present at technical forums, and establish yourself as a thought leader.
• Flexibility and world‐class environment: Work from premier offices in London, Manchester, or Toronto with hybrid flexibility, competitive compensation, comprehensive benefits, and a culture that values both innovation and work‐life harmony.

We’ll Count on You To:

• Architect game‐changing automation solutions: Design and build sophisticated workflows, rules engines, and intelligent integrations on the Decisions BPM platform that transform complex business requirements into elegant, scalable flows that underpin the Credit module platform as well as other key analytical systems.
• Partner with business leaders as a trusted advisor: Engage directly with stakeholders to understand their challenges, co‐create solutions, guide process optimization, and ensure technical implementations balance ambition with engineering excellence and best practices.
• Champion quality, innovation, and AI exploration: Establish technical standards, conduct reviews, implement CI / CD pipelines, and experiment with integrating AI / ML capabilities into workflows while solving complex performance and architectural challenges.
• Cultivate a learning‐first culture: Mentor junior engineers, facilitate knowledge sharing sessions, research emerging BPM and AI trends, document insights, and create an environment where continuous learning, experimentation, and growth thrive.
• Extend capabilities through code: Leverage scripting languages such as Python and R to enhance BPM solutions with data processing, analytics integration, API connections, and intelligent automation that creates differentiated value.
• Commitment to continuous learning: Track record of staying current with emerging technologies and applying new knowledge to solve business challenges.

What You Need to Have:

• Proven expertise in business process management, modeling, and hands‐on development with BPM platforms in enterprise environments, with demonstrated success delivering scalable automation solutions.
• Decisions BPM platform experience strongly preferred – Deep hands‐on expertise designing workflows, rules engines, forms, and integrations.
• Strong technical foundation – Solid grasp of software development concepts (data structures, algorithms, exception handling), SQL and database design, and the ability to create schemas that support complex business processes.
• Stakeholder collaboration excellence and insatiable curiosity – Proven ability partnering with non‐technical business leaders, communicating complex technical concepts to diverse audiences, and a track record of continuous learning and applying new knowledge to solve real problems.

What Would Make You Stand Out:

• Multi‐platform BPM or iPaaS experience – Knowledge of MuleSoft, Boomi, Pentaho, or similar solutions that broadens your architectural perspective beyond Decisions.
• Scripting / programming skills – Ability to extend BPM solutions with scripts for data transformation, automation, or analytical workflows.
• AI / ML curiosity or hands‐on experience – Interest in or exposure to machine learning, generative AI, natural language processing, or intelligent automation technologies.
• Financial services background – Experience of lending workflows, regulatory processes, financial products, credit ratings and financial analysis.

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long‐term goals.
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind.
• Supportive Parenting Policies: Family‐first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives.