Business Process Automation, Developer (London)

Fitch Group is currently seeking a Business Process Automation Engineer based out of our London office. As a leading global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.

The Business Process Automation (BPA) Team is responsible for automating projects using a combination of RPA and Agentic AI. The team works with members of the Business to identify Use Cases that could be automated, and then Designs, Develops, Tests & Deploys Bots or Agents to provide an automated solution. The BPA Team primarily uses ‘UiPath’ to build our automated solutions, but also leverages Microsoft ‘Co-Pilot Studio’ as well as other automation toolkits that are available at Fitch.

How You’ll Make an Impact:

• Discovery: Engineer will conduct process assessments to identify automation opportunities. This will include documenting the As-Is process, determining automation feasibility, understanding Risk and calculating benefits & ROI.
• Solution Design: Document the solution’s ‘Process Definition Document’, which includes core details on the process, requirements and process maps for the To-Be Solution. Identify variations and build proper exception handling. Determine the appropriate solution (Bot, Agent or hybrid) and leverage UiPath’s suite of products to provide the most complete, accurate automation.
• Development: Engineer will be responsible for building, configuring & maintaining the UiPath workflows, libraries and integrations (APIs, Connectors, Webhooks) that are part of the solution.
• Test, Deploy & Support: Engineer will create and execute a Test Plan, including creating Test Data & Test Cases to validate the results. The Engineer will work with the Business to conduct a UAT and confirm they are satisfied with the output.
• Governance, Risk & Compliance: Adhere to guidelines & best practices set by the BPA Team to minimize risk.

You May be a Good Fit if:

• 2-5 years experience in business analysis / process improvement.
• 1-3 years experience in automation development with UiPath or similar.
• Proven delivery of designing, developing & deploying UiPath solutions using the REFramework, with proper exception handling built into code.
• Practical experience with designing & building AI enabled automations.
• Proficiency in process mapping, requirements gathering, and writing user stories for both deterministic and AI-driven workflows.
• Strong communication and stakeholder management skills; ability to translate business needs into secure, scalable solutions.

What Would Make You Stand Out:

• Analytical thinking and structured problem solving across structured and unstructured processes.
• Ownership mindset; ability to balance speed with governance.
• Strong documentation and communication across business and technical audiences.
• Pragmatic approach to AI safety, reliability, and measurable outcomes.

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.